IT Support Technician (Entry Level)

Job Summary

This requisition supports a new factory startup manufacturing large form-factor equipment. The position involves building operations and manufacturing staff, fitting out the building, and creating process flow/work instructions.

Skills

• Panel and point-to-point wire assembly
• Moderate, Low, and High Power Electronic assemblies
• Software applications
• Technical support for PC, server, hardware, and software applications

Essential Duties And Responsibilities

• Core Support Responsibilities
• Startup & Factory Ramp Responsibilities
• Continuous Improvement & Professional Expectations

Minimum Requirements

• High School diploma and one year of experience, or equivalent combination of education and experience
• A+ certification required
• Knowledge of Microsoft applications and utilities

Language & Skill Requirements

• Strong customer service and communication skills (verbal and written)
• Service-oriented attitude with sense of urgency
• Ability to work independently and prioritize based on business impact
• Time management and analytical troubleshooting skills
• Ability to understand basic network and system architecture
• Willingness to provide on-call support and adapt to startup demands

Physical Requirements

• Prolonged use of computer equipment
• Sit or stand for extended periods
• Lift up to 25 lbs regularly and up to 50 lbs occasionally
• Frequent walking between office and manufacturing floor areas

Work Environment

• Office and manufacturing floor environment
• Exposure to moderate noise levels
• May include time spent in partially constructed or transitioning work areas

Work Hours

Supports a new factory startup and operates in a dynamic, fast-changing environment. Works hands-on in factory, warehouse, and construction-adjacent environments as systems and work areas are brought online. Partners closely with IT leadership, facilities, manufacturing engineering, and external vendors to resolve issues impacting startup timelines. Works on non-standard schedules, including extended hours or weekends, during critical startup and production milestones.

Pay

The hourly pay range for this role is $23.89 - $43.03. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

Benefits

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.