IT Support Technician
About the role
We are seeking a motivated IT Support Technician to provide technical support, troubleshoot IT issues, and maintain reliable IT operations. The ideal candidate has hands-on technical experience, strong problem-solving skills, and a willingness to learn, adapt, and contribute to continuous improvement.
Location: Fall River, MA or Charlton, MA. Duration: 4+ months. Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.
Responsibilities
- Perform laptop imaging, configuration, and deployment.
- Troubleshoot printers, hardware, software, and basic network issues.
- Provide technical support for Windows 11 and Linux environments.
- Resolve customer issues promptly and escalate complex problems when necessary.
- Follow IT procedures, maintain quality standards, and identify process improvements.
- Take ownership of assigned tasks and collaborate with team members.
Requirements
- Minimum 2+ years of hands-on IT experience, specifically troubleshooting.
- Experience with laptop imaging, printer support, and basic networking.
- Proficiency in Windows 11 and Linux environments.
- Strong communication skills, with the ability to follow SOPs independently and prioritize technical tasks.
Qualifications
- CompTIA A+ certification.
- Strong adaptability, accountability, and willingness to learn new technologies.
- Ability to share knowledge and suggest practical process improvements.
Pay
$25-29/hr
Schedule
Any day