IT Support Specialist - Kauffman Stadium - Concessions

About the role

This position is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands-on support for POS, back office, networking, and other systems, ensuring alignment with the IT Lead for the venue while supporting department and company initiatives.

Responsibilities

• Provide proactive support and maintenance for POS systems and other event technologies.
• Communicate application issues to appropriate application owners and vendors.
• Ensure the delivery of high-quality IT services to support the business.
• Work cooperatively and take direction from the onsite IT Lead.
• Stay up to date on the latest IT trends and technologies.
• Be familiar with IT audits and security assessments.
• Resolve IT incidents and problems.
• Represent the IT department to onsite leadership.

Employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Requirements

• Working towards or possess an associate degree in Information Technology, Computer Science, or a related field (preferred but not required).
• 2+ years of experience working with IT systems; experience with Point-of-Sale systems is ideal.
• Experience working in a concessions/stadium environment (preferred).
• Proven ability to effectively troubleshoot IT issues.
• Basic understanding of IT systems and infrastructure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to work stadium/arena events while constantly moving between properties.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.