Jobs · Information Technology · North Carolina

IT Support Lead

People, Technology & Processes, LLC · Fayetteville, NC · 1 mo ago
Information TechnologyInternship

Location: Fort Bragg (Fort Liberty), NC

Clearance required: SECRET

Responsibilities

  • Lead the IT Operations Branch and serve as the designated point of contact for all IT support functions.
  • Develop, maintain, and submit documentation required for the enclave’s Authorization to Operate (ATO).
  • Coordinate with the Government Information Systems Security Manager (ISSM) and ensure compliance with all cybersecurity directives and policies.
  • Provide technical leadership and direct oversight of IT personnel supporting mission systems.
  • Ensure system availability, security, and performance across the SOMTC infrastructure.
  • Manage incident response actions and maintain continuous cybersecurity readiness.
  • Oversee vulnerability assessments, risk mitigation measures, and system security improvements.
  • Maintain operational continuity through effective Disaster recovery and business continuity planning (DR/BCP) and execution.
  • Ensure adherence to all DoD information assurance, cybersecurity, and confidentiality requirements.

Qualifications

  • Bachelor's degree in an IT‑related field, OR an associate degree in an IT‑related field with 10 years of IT Lead experience.
  • Current certification meeting DCWF Information Systems Security Manager (722) at the Intermediate/Advanced proficiency level (e.g., CISSP or CISM); minimum 20 hours of continuing professional development (CPD) annually.
  • 4 years in a formal supervisory role managing technical teams for military information systems.
  • Program management experience, including task delegation, performance tracking, and personnel development.
  • Experience overseeing complex datacenter environments such as server virtualization, network infrastructure, and storage.

Required Skills and Knowledge

  • Cybersecurity principles, methodologies, and best practices.
  • NIST Risk Management Framework (RMF).
  • National and international cyber laws, regulations, and standards.
  • Network security architecture and technologies.
  • Incident response.
  • Vulnerability management and penetration testing.
  • Security assessment and authorization.
  • Disaster recovery and business continuity planning (DR/BCP).
  • Security awareness training.
  • DoD cyber policies.

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