IT Supervisor - Raymond James Stadium
About the Role
Legends & ASM Global, a powerhouse partnership in sports, entertainment, and live events, is seeking an IT Supervisor to join our team at Raymond James Stadium, home to the Tampa Bay Buccaneers. As the official hospitality partner, we oversee the stadium's food and beverage program, including concessions, suites, and premium areas. The IT Supervisor will play a crucial role in ensuring exceptional guest experiences by maintaining and supporting our technology infrastructure.
Responsibilities
- Complete the Event Sweep the week of an event, verifying all Station Duo registers are:
- In working order
- Connected to the internet and able to take payments
- PCI Compliant (submit at least 4 audit logs on 4 different devices per sweep)
- Wire management is complete and orderly at all locations
- Replace any non-working components, document changes, and return them to the IT office
- Complete the sweep checklist, detailing any outstanding issues
- Support the IT Department's calls for service on event day, responding to calls and assisting dispatched staff
- Coordinate with IT Leads to cover areas where staff are on break, ensuring proper response times
- Assist the Venue Tech Manager with any additional duties as needed
Schedule
Hours will be from 10 AM-4 PM on non-event days, with staff call times set for event days. The expected completion time for Sweeps is 3 days for major events and 1 day for lesser events.
Qualifications
While not explicitly stated, the role requires a strong understanding of IT systems, particularly point-of-sale (POS) and payment processing technologies, as well as excellent organizational and problem-solving skills.
Company Culture
Legends & ASM Global is committed to building an inclusive, innovative environment where differences drive solutions. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. We are an Equal Opportunity/Affirmative Action employer and encourage Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.