IT Supervisor - Paycor Stadium - Concessions

This role focuses on improving the profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Responsibilities

• Control labor costs by supervising daily staffing levels and driving efficiency.
• Manage production costs, supply costs, and inventory by adhering to operational standards.
• Audit service and quality regularly and adhere to tracking procedures.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service to ensure high standards.
• Address day-to-day employee issues professionally while following Aramark policies.
• Support and implement training programs to improve guest service, revenue, and morale.
• Assist in annual employee reviews and manage interim performance issues.
• Ensure accurate adherence to Aramark’s time and attendance procedures.
• Maintain staffing levels consistent with guidelines and adjust based on business needs.
• Train all employees on company standards for safety, health, and sanitation.
• Perform duties that may change or be assigned without formal notice to meet commitments.

Requirements

• 3-5 years of relevant experience.
• Current certifications as needed for the role.
• Ability to meet physical demands, including lifting, bending, pushing, pulling, extended walking, and standing.
• Willingness to wear uniforms and/or use Personal Protective Equipment (PPE).

Pay

The hourly rate for this position is $18.00 to $20.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location, legal requirements, employee eligibility, and work location. Additional details are available on the Aramark Careers - Benefits & Compensation page.