IT Sr EDI Administrator

About the role

This position will be located in: Fargo, ND
Application Deadline: Posted Until Filled
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Responsibilities

• Provides day-to-day technical leadership for the IT Operations Team with an emphasis on continued growth, maintenance, and operation of our EDI Technologies.
• Plans, analyzes, configures, tunes, and troubleshoots EDI systems.
• Installs, upgrades, and maintains EDI Systems.
• Interfaces with the full cycle of EDI projects, including customer/vendor contact, working with IT Applications team to define requirements, creation and testing of EDI maps and on-going support.
• Develops and maintains technical documentation for EDI process flow, troubleshooting and problem resolution, monitoring capacity and performance, and related disaster recovery procedures.
• Led and supports IT projects defined by supervisor and IT Project Management team.
• Recommends and applies technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of the EDI systems.
• Designs, develops and implements plans for trading electronic documents via the most efficient and economical methods available.
• Sets up new trading partners, develop mappings, review error list and enhance the EDI platform.
• Maintains effective working relationships with customers, vendors, and others related to the company; promote and maintain the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
• Works with end users and other team members to provide production support and issue resolution.
• Develops and follows checklist procedures for proactive monitoring.
• Leads resolution of incident tickets, including complex troubleshooting across all managed systems.
• Resolve system problems through research and collaboration with other IT Teams and apply the appropriate course of action.

Qualifications

• Four-year degree in computer science, information systems, or management information systems or the equivalent in work experience.
• 3+ years’ experience working with EDI application and specifically with SAP backend system.
• Knowledge of EDI terminology and X12 and/or XML standard formatting languages.
• Experience in process design is helpful.
• Knowledge of EDI communication methods, such as AS2, FTP, etc.

Skills and Abilities

• Strong prioritization and problem-solving skills.
• Excellent interpersonal, written and verbal communication and reading skills.
• Ability to effectively plan and organize.
• Strong collaboration skills.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Occasionally
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.