IT Specialist

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading only if there is real content. We must not repeat job title. Must preserve all substantive info. Remove boilerplate like EEO, etc. Also remove duplicated lines, navigation, cookie, legal, etc. Also remove application instructions. We need to parse the posting. Let's extract sections: - About XYPN: description of company. Could be "About the role"? Actually "About XYPN" is company description. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have "About XYPN" (company overview). Could be placed under "About the role"? Not exactly. But we could treat "About the role" as description of role. The posting includes "About The Role" heading. So we can put that content under

About the role

. Then we have "What You'll Be Doing" which is responsibilities. So

Responsibilities

. Then "The Deets" includes start date, status, location, overtime, team, reports to, direct reports, travel. That's more metadata like schedule? Could be schedule? Actually schedule: full-time 40 hours per week with flexible schedule. Also location. Could be placed under Schedule? But schedule section is for work schedule details. We have "Start Date: Immediately", "Status: Full-time (40 hours per week with flexible schedule)", "Location: Bozeman, MT", "Overtime Status: Non-exempt", "Team: Information Technology", "Reports To: IT Manager", "Direct reports: None", "Travel: Up to 10% travel". So we could put schedule info under Schedule heading (full-time, flexible). Location maybe not schedule but could be omitted? The instruction: include a section ONLY when posting has real, specific content for it. So we can have Schedule with details: Full-time (40 hours per week with flexible schedule). Possibly also mention start date? Not schedule but could be included in About the role? Might be better to put start date etc in a short paragraph under About the role? But we must preserve all substantive info. We could create a

under About the role that includes start date, location, etc. However the instruction says use headings for those specific categories; we can still have other paragraphs not under those headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should likely stick to those. We can include other info as

under appropriate sections. We have "What You'll Bring To The Table" which includes qualifications, skills, requirements. Could split into Requirements (hard qualifications) and Skills (soft). Also "What Would Make Us Drool" includes preferred qualifications. We have "Compensation & Benefits" which includes Pay and Benefits. Thus we can map: - About the role: include company overview (About XYPN) and role description (About The Role) maybe combined. - Responsibilities: What You'll Be Doing + maybe some of the measurables? Measurables are metrics; could be part of responsibilities. - Requirements: mandatory qualifications from "What You'll Bring To The Table" (tech-savviness list, customer service skills, communication, attention to detail, multitasking, enthusiasm, desire for modern stack, legally authorized). Also maybe "Legally authorized to live and work in the United States without present or future need for sponsorship." - Qualifications: maybe education/experience? Could be from "What Would Make Us Drool": proven experience, 2+ years related experience, direct customer service experience, previous experience supporting software transitions, etc. Also maybe "Proven experience as IT Specialist, IT Help Desk Support, System Administrator, or similar role and/or equivalent education coupled with drive". That's qualifications. - Skills: maybe specific technical skills list (macOS/Jamf/Iru, Google Workspace, Slack, Okta, Zoom, Microsoft Office Suite). Also communication skills etc. But we already put communication under Requirements. Could separate. - Benefits: list from Compensation & Benefits. - Pay: salary range $59,000 - $72,800 annually. - Schedule: full-time 40 hours per week with flexible schedule, start date immediate, location Bozeman, MT, overtime non-exempt, travel up to 10%. We must not include boilerplate like EEO, etc. Also remove duplicated lines. Let's craft HTML. We'll start with

About the role

then a

containing company overview and role description. Company overview: "XYPN is the only turnkey advice and planning platform that makes it possible for fee-only financial advisors to build the independent firm of their dreams with complete autonomy. We do this through ongoing advocacy and access to education and training, curated technology, compliance support, community, and back-office and client support services. This is an opportunity to join a company on a mission to help others—and you—live your best lives." Role description: "As our one and only IT Specialist, get ready for some lickety-split wardrobe changes, since you’ll be wearing multiple different hats a day! You’ll be the face of our IT help desk, our resident technology troubleshooter, and will officially welcome new team members into XYPN’s digital world. Not only will you directly impact team member satisfaction (and productivity) through our IT Help Desk, you’ll get to assist the IT Manager on a variety of projects that support the growth and vision of XYPN! If you’re looking for an opportunity to grow, learn, and build a modern IT function, this is a pretty perfect place to start!" Combine into one paragraph or two? Probably one

can contain multiple sentences. Next

Responsibilities

then

• items from "What You'll Be Doing" and measurables. What You'll Be Doing list: - Provide real time IT support to team members so they can help people live their great lives! (psst… that’s kind of what we do!) - Assist the IT Manager in building the infrastructure needed to support the company’s growth plans - Day-to-day support of XYPN’s tech stack - Own the IT Help Desk for the entire company, troubleshooting hardware and software issues, and delivering resolutions via our ticketing system - Show folks what customer service is supposed to look like - Assist in inventory of hardware and software subscriptions/licenses - Meet and usher in new team members to XYPN’s tech and conduct IT onboarding and offboarding - Serve as a thought partner to the IT Manager and Technology team - Adore that XYPN is a new(ish!) company - that’s growing fast - and are excited by the chance to build, pivot, question, test, and learn new solutions to the “problems” of IT - Based in Bozeman; you’re equally content working in an office as you are working remotely. Measurables: - % of Helpdesk tickets resolved weekly - % of Helpdesk tickets within SLA metrics weekly - Keeping on track with annual computer replacement schedule We can include these as list items. Next

  Requirements

  (mandatory). From "What You'll Bring To The Table": list of tech-savviness with broad hardware and software knowledge, specifically with but not limited to: macOS / Jamf / Iru, Google Workspace - Primary for email, document sharing, and file store, Slack, Okta, Zoom, Microsoft Office Suite. Also exemplary customer service skills, unrivaled communication skills, unmatched attention to detail, ability to multi-task and manage various projects, unchecked enthusiasm to keep tech running smoothly, desire to be part of a modern tech stack, legally authorized to live and work in the United States without present or future need for sponsorship. We'll put each as
• . Next

  Qualifications

  (preferred/experience). From "What Would Make Us Drool": Proven experience as IT Specialist, IT Help Desk Support, System Administrator, or similar role and/or equivalent education coupled with drive, 2+ years related experience, Direct customer service (internal or external) experience, Previous experience supporting software transitions, You loathe the phrases, “That’s not my job” and “that’s not how we do things”, You’re equally excited about routine as you are about the unexpected!, You love bringing projects to life!. Also note about nontraditional career paths etc but that's more EEO; we can omit as boilerplate? It's not exactly boilerplate but it's encouraging applications; could be considered EEO? Might be okay to keep but it's not required. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is encouraging applications from minorities etc. That's EEO. So we should remove that paragraph. Thus qualifications list items. Next

  Skills

  maybe we could list technical skills again? But we already put them under Requirements. Could instead put technical skills under Skills, and keep Requirements for soft skills like customer service, communication, attention to detail, multitasking, enthusiasm, desire for modern stack, legal auth. Let's decide. We have overlapping. To avoid duplication, we can separate: Requirements = mandatory qualifications (experience, legal auth, etc). Skills = technical and soft skills. But the instruction says we can have sections only if there is real content. We'll decide to put technical skills under Skills, and soft skills under Requirements. Thus: Skills: macOS / Jamf / Iru, Google Workspace, Slack, Okta, Zoom, Microsoft Office Suite. Requirements: exemplary customer service skills, unrivaled communication skills, unmatched attention to detail, ability to multi-task and manage various projects, unchecked enthusiasm to keep tech running smoothly, desire to be part of a modern tech stack, legally authorized to live and work in the United States without present or future need for sponsorship. Qualifications: proven experience as IT Specialist, IT Help Desk Support, System Administrator, or similar role and/or equivalent education coupled with drive, 2+ years related experience, direct customer service (internal or external) experience, previous experience supporting software transitions, you loathe the phrases “That’s not my job” and “that’s not how we do things”, you’re equally excited about routine as you are about the unexpected!, you love bringing projects to life!. Now Benefits: list from Compensation & Benefits. We need to capture all benefits: - $59,000 - $72,800 annually (Pay) - All team members at XYPN are owners! We offer a 100%- employer-funded Employee Stock Ownership Plan (ESOP). - Unlimited vacation days to maintain work-life harmony (we require that you take a minimum of 3 weeks of vacation per year) - 9 paid holidays (we offer flexible holidays!) - 401(k) with match; you put in 6%, and we put in 4.5%. - 12 weeks paid parental leave for the birth or adoption of a child. - Health insurance w/ employer contribution. - Dental, Vision, Voluntary Life and AD&D, and Accident insurance options. - Pet insurance availability - Health Savings & Flex Spending (Health, Limited & Dependent Care) Accounts available - Employer-paid Life and AD&D insurance. - Employer-paid Long Term Disability coverage. - Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee. - $2000/year (prorated by start date) to put towards professional development - $250/quarter to spend on yourself specific to our core value of "Be Well Being You.” - $500 donated to a non-profit organization of your choice when you volunteer 40 hours within the