IT Software Analyst

Responsibilities

• Maintain an accurate and up-to-date software license inventory across the company systems.
• Monitor software usage and reconcile license entitlements to ensure compliance.
• Support internal and external software audits, including preparation and submission of required documentation and reporting.
• Aid with annual renewals by analyzing license positions, generating summaries, and identifying optimization opportunities.
• Respond to software procurement inquiries and support purchase planning and related requests.
• Update and maintain documentation related to software procurement, deployment, renewals, and contract lifecycle activities within the company's system of record.
• Interface with software vendors on behalf of the company to address licensing, compliance, and subscription matters.
• Generate clear and actionable reports on software inventory, compliance status, risk exposure, and cost optimization.
• Conduct user attestation surveys and support software governance initiatives to ensure appropriate software utilization.
• Manage all aspects of Software Asset Management services within scope of the engagement.
• Maintain accurate license records and compliance tracking.
• Ensure procurement and contract documentation is current and complete.
• Deliver reporting and audit support in accordance with agreed timelines and service expectations.
• Execute responsibilities in alignment with a defined Statement of Work (SOW).

Qualifications

• Experience performing Software Asset Management (SAM) in an enterprise IT environment.
• Practical knowledge of software discovery, inventory, and normalization processes.
• Demonstrated ability to reconcile software licenses against entitlements to determine compliance.
• Working knowledge of common licensing models, including: User-based, Device-based, Subscription-based, Core/processor-based licensing.
• Experience managing SaaS and cloud software subscriptions.
• Ability to analyze contracts, license agreements, and purchase records.
• Strong reporting and analytical skills related to software inventory and compliance.

Preferred Qualifications

• Experience working with major software publishers such as Microsoft, Adobe, and VMware.
• Experience supporting software audits and resolving compliance gaps.
• Familiarity with user attestation surveys and identity governance processes (e.g., Okta software governance).
• Experience identifying cost optimization and license reclamation opportunities.
• Demonstrated ability to manage inactive users and remediate licensing risks.
• Detail-oriented with strong analytical capabilities.
• Able to manage multiple software publishers and licensing models simultaneously.
• Comfortable working cross-functionally with IT, Procurement, Finance, and external vendors.
• Strong documentation and reporting discipline.
• Self-directed and effective in a remote work environment.

Technical And Platform Qualifications

• Experience with enterprise SAM tools required; Oomnitza strongly preferred.
• Experience using Ironclad for contract lifecycle management.
• Proficiency in Jira.
• Proficiency with Google Workspace (Docs, Sheets, and related tools).