IT Service Manager (ITIL)

Contract to Hire Onsite – Doral, FL Job Description 10+ years’ Experience in End-User Services, Desktop Engineering, IT Operations Experience in ITIL and IT project management via various SDLCs (i.e. Agile, Waterfall, Hybrid, etc.)5+ years’ Experience managing enterprise collaboration tool and endpoint technologiesExperience with ServiceNow platformExperience collaborating with a vendor to create a SOW and managing their scope, delivery, and budget.Experience planning and leading large projects