IT Service Desk Agent
Hired by Matrix, Inc · Columbus, OH · 1 mo ago
On-siteBusiness DevelopmentContract
About the role
Are you ready to build your career by joining a global financial institution. If so, our client is hiring a IT Service Desk Agent.
Responsibilities
- Serve as the first point of contact for end users seeking IT support through phone and live chat channels
- Deliver exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation