IT Security Analyst

Full-time, hybrid role based in Edina, MN (3–4 days onsite per week).

About the role

Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew software engineering associates use a variety of technologies in Agile and lean startup methodologies to automate manual processes, create microsites, learn new technologies, and everything in between.

Responsibilities

Security Administration

• Conduct security assessments and audits to identify potential vulnerabilities
• Monitor and escalate emerging vulnerabilities for endpoints, servers, and other network devices
• Continually evaluate and provide recommendations for enhancements for all deployed security technologies, including Watchguard Firewalls, Zscaler, Microsoft security services, and physical security systems

Network and Systems Support

• Ensure the network and systems run efficiently by maintaining software updates, monitoring server activity, and auditing server security
• Perform regular security monitoring to identify possible intrusions and cyber threats
• Prepare threat monitoring and detection controls
• Work with outside vendors to repair/recover hardware and/or software failures

Technology Client Service

• Perform phishing defense routines, including identification of attacks, prevention, and training
• Provide the highest level of client service to internal clients that is defect-free, timely, and demonstrates care

Collaboration

• Develop relationships across the bank to collaboratively identify and pursue opportunities to enhance the bank’s technology systems, products, and services
• Collaborate with technology management on all matters of security

Qualifications

• Role model for our core values: Do the Right Thing, Get Stuff Done (G.S.D), One Team, and Give Generously
• Security related certifications (e.g. CISSP or Security+) or 1–3 years of experience in information technology or security
• Demonstrated commitment to timely, defect-free, and caring customer service
• Ability to provide prompt, professional, and reliable technical support to employees and clients
• Maintain awareness of technology trends and security threats in banking
• Knowledgeable of bank policies, procedures, and regulations; especially the bank’s IT security policies, standards, and procedures
• Able to perform at a high level in a fast-paced environment
• Flexibility to change in a growing organization
• Proficient at Microsoft Excel, Word, Outlook, and PowerPoint; strong technical ability
• Possesses the ability to meet critical deadlines
• Excellent verbal and written communication skills
• Demonstrate a high level of organization and attention to detail
• Able to prioritize and manage multiple projects/tasks
• Demonstrate a collaborative work style and respect for others
• Accountable for demonstrating compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information, and all other federal and state rules and regulations as it pertains to their position at the bank

Preferred Qualifications

• Experience with vulnerability management of Windows and Linux applications and systems
• Banking experience and experience working within a Microsoft environment, Zscaler, and Watchguard Firewall

Pay

The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Benefits

• Comprehensive healthcare package (medical, dental, vision)
• Disability and group term life insurance
• Health and flexible spending accounts
• Utilization bonus
• 401(k) with match
• Flexible time off for salaried employees
• Parental leave for salaried employees
• Flexible work arrangements

All benefits are subject to eligibility requirements.

Schedule

Most work is completed during regular business hours; occasionally, with new system upgrades or server fixes, work must be completed during odd hours of the night or on weekends.