IT Project Manager II

About the Role

The IT Project Manager II is responsible for identifying and collecting the framework and requirements of new and existing USO technology solutions as well as assisting with program implementation and support.

Principal Duties and Responsibilities

• Plan, execute and manage information systems projects of varying size and complexity.
• Coordinate with internal customers to identify requirements, scope, cost, resources, schedule and quality objectives related to current and prospective IT system solutions. Ensure projects meet customer needs.
• Evaluate information gathered from a variety of internal and external sources including but not limited to interviews, documents, requirements workshops, surveys, business process descriptions, task and workflow analyses in order to identify, analyze, and prioritize business requirements.
• Develop, organize and maintain project lifecycle-related documentation including scope of work, functional specifications, requirement specifications, project timelines and deliverable acceptance documents related to current and prospective information system/technology projects.
• Manage information technology contracting process, including but not limited to providing input and guidance on specification development, vendor analysis, provider selection, review of contract documentation, contract administration and implementation/project management.
• Develop and deploy customized courseware and training materials to assist end users with new system adoption. Coordinate training sessions.
• Other duties as assigned.

Qualifications

• Bachelor's Degree in Information Systems, Business Administration or related field preferred.
• 5+ years work experience in a technology or organizational management role.
• Relevant experience in a cross-platform environment at a not-for-profit, military, multicultural and/or global organization preferred.
• PMI Project Management Professional (PMP) and Agile practitioner credentials preferred.

Skills

• Ability to analyze, interpret and communicate IT services, program metrics, and system life-cycle management.
• Ability to write and produce clear and understandable project scope statements, statements of work, requests for information/proposal, and other business documents.
• In-depth understanding of organizational processes, information requirements, and enterprise applications needs of a mid-sized, globally dispersed organization.
• Strong interpersonal, customer service and problem-solving skills. Ability to articulate and translate technical concepts to a non-technical audience.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license.
• Must be a strong advocate of the USO's mission.

Pay

The salary range for this position is $92,000-$120,750. To support pay transparency, this posting includes the anticipated base salary range for this role. Compensation is determined based on several factors, including geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements. Our compensation practices are designed to ensure market competitiveness and internal equity across roles and levels.

Schedule

This is an in-person position located in Arlington, VA.

Benefits

• Generous paid time off, including volunteer days and military leave
• Remarkable 401k match
• Comprehensive benefits
• Training and education reimbursement