IT Project Manager

About the role

Straz Center for the Performing Arts is seeking an IT Project Manager to join our Information Technology Team for planning, leading, and delivering technology initiatives that support the organization's strategic objectives. This position manages the full project lifecycle for infrastructure, cybersecurity, enterprise applications, digital transformation, and business process improvement projects while partnering with business leaders across the organization to ensure successful outcomes. As an individual contributor, the IT Project Manager provides leadership to cross-functional teams, vendors, consultants, and stakeholders, establishing effective project governance, driving collaboration, managing risks, and ensuring projects are completed on time, within budget, and aligned with organizational priorities. Located in downtown Tampa, the 335,000 square-foot Straz Center, one of the largest performing arts complexes in the country, offers a team-based work environment that shows our dedication to the community every day.

Responsibilities

• Lead multiple concurrent IT and enterprise technology projects from initiation through implementation
• Develop project plans, schedules, budgets, risk assessments, communication plans, and executive status reports
• Coordinate internal departments, external vendors, consultants, and implementation partners throughout the project lifecycle
• Facilitate project governance meetings, stakeholder communications, and executive reporting
• Manage project scope, timelines, budgets, risks, issues, dependencies, and change requests
• Support organizational change management, user adoption, testing, training, and successful solution deployment
• Establish and continuously improve project management standards, documentation, templates, and best practices
• Partner with business leaders to prioritize initiatives that improve operational efficiency, customer experience, data utilization, and organizational effectiveness
• Support strategic technology planning, digital transformation initiatives, and enterprise project portfolio management

Requirements

• Demonstrated success leading complex, cross-functional projects involving multiple stakeholders
• Experience with Agile, Waterfall, and hybrid project management methodologies
• Strong communication, organizational, facilitation, and stakeholder management skills
• Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field
• Five (5) or more years of project management experience, including at least three (3) years managing technology projects

Preferred qualifications

• Project Management Professional (PMP), Certified ScrumMaster (CSM), PMI-ACP, or similar certification
• Experience implementing enterprise business applications such as CRM, ERP, ticketing, financial, e-commerce, fundraising, education, or venue management systems
• Experience within performing arts, nonprofit, hospitality, higher education, entertainment, or similar customer-focused organizations

Benefits

• Health, dental, and vision insurance options
• Discounted downtown parking
• Food and show discounts
• Generous 403(b) plan
• Up to 27 days of PTO/Holidays per year

Work environment & physical demands

The nature of this job requires the employee to work on-site as part of a regular work routine. Noise level in the work environment is moderate. While performing the duties of this job, the employee is regularly required to remain in a stationary position and use the telephone. The employee is frequently required to traverse the facility or remain stationary; reach with hands and arms, communicate, and exchange information. The employee is occasionally required to operate office equipment and perform departmental essential functions, position self to move up to 25 lbs, move in confined spaces, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Limited travel is expected for this position. May be required to travel to conferences or meetings with vendors on a limited basis.

Additional requirements

As a condition of employment and in compliance with Florida House Bill 531, the candidate(s) selected for this position are required to complete a Level 2 background screening through FLClearinghouse. Failure to complete the screening or meet the requirements may result in disqualification from consideration.