IT Project Manager
About the role
Shape what’s next in dental technology. Join Henry Schein One! Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. We're seeking an experienced IT Project Manager to lead a diverse portfolio of technology initiatives while serving as the central coordinator for project intake, planning, execution, and delivery. This role is ideal for a project leader who thrives in a fast-paced environment, enjoys working across technical and business teams, and excels at keeping projects moving forward through proactive communication, accountability, and organization. You'll lead initiatives ranging from Microsoft 365 migrations and cloud projects to application integrations, identity management, infrastructure modernization, and enterprise technology implementations. This position is hybrid in our American Fork, UT office.
Responsibilities
- Project Intake & Portfolio Management
- Lead and coordinate the IT project intake process for new technology initiatives
- Partner with stakeholders to understand business objectives, project scope, timelines, risks, and expected outcomes
- Develop project charters, business cases, estimates, and initial project plans
- Facilitate prioritization discussions and governance reviews
- Maintain visibility into project pipeline, active initiatives, and resource demand
- Project Leadership & Delivery
- Manage projects through the complete lifecycle from planning through implementation and operational transition
- Coordinate activities across infrastructure, cloud, security, applications, development, and business teams
- Drive accountability for deliverables, timelines, and project outcomes
- Develop and maintain project plans, RAID logs, status reports, and communication plans
- Ensure successful project closures, knowledge transfers, and operational readiness reviews
- Agile & Scrum Facilitation
- Facilitate Agile ceremonies including daily standups, sprint planning, retrospectives, backlog refinement, and sprint reviews
- Lead teams utilizing Agile, Scrum, Waterfall, or hybrid methodologies
- Monitor sprint progress, project milestones, and delivery metrics
- Remove impediments and escalate risks when necessary
- Promote continuous improvement and best practices across project teams
- Stakeholder Management & Communication
- Serve as the primary point of contact for project stakeholders
- Translate technical concepts into business-friendly language for non-technical audiences
- Communicate project status, risks, dependencies, and decisions to leadership and teams.
- Facilitate project-related meetings and cross-functional collaboration
- Support organizational change management, training, and user adoption initiatives
Requirements
- 5+ years of IT Project Management experience leading technology projects from initiation through completion
- Experience managing multiple concurrent projects of varying size and complexity
- Strong experience leading Agile ceremonies and project governance activities
- Experience coordinating cross-functional teams without direct authority
- Proven success delivering projects on time, within scope, and within budget
- Experience using Jira and Confluence in a project delivery environment
- Highly organized and process-oriented
- Accountable and comfortable holding teams and stakeholders accountable to commitments
- Customer service focused with a sense of ownership and follow-through
- Comfortable navigating ambiguity while keeping projects moving forward
- Exceptional communicator who can effectively engage both technical and non-technical audiences