IT Project Manager

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation’s central bank, we are a team of mission-driven professionals committed to serving with excellence.

About the role

As an IT Project Manager, you will organize and drive concurrent cloud optimization and modernization initiatives for Treasury Services business lines—along with select operations and customer success projects. This position plays a key partnership role within the organization, requiring regular communication with colleagues, business stakeholders, vendors, national IT partners, and teams across the Federal Reserve System and/or the US Treasury. The role primarily supports a business line that has completed its cloud migration and is focused on assimilating an existing application while advancing performance, scalability, and alignment with enterprise initiatives. To be considered, candidates must be a U.S. citizen.

Responsibilities

• Accountable for the management and coordination of multiple concurrent workstreams related to cloud optimization, application assimilation, and enterprise operational and customer success initiatives—aligned with PMIAA and the FRS System IT program management standards and methodologies.
• Partner with technical subject matter experts across technology, product, operations, and customer success teams to identify and manage work efforts, timelines, escalations, and strategic priorities.
• Coordinate with product, development, and business teams to track milestones, deliverables, and dependencies and ensure alignment with organizational objectives.
• Prepare and deliver clear, concise materials and status updates for executive and broad organizational audiences.
• Engage with stakeholders to ensure realization of Business Value objectives through effective scope management, work prioritization, sequencing, and removal of impediments.
• Identify, manage, and communicate risks, issues, and dependencies across all assigned initiatives.
• Develop and maintain key project artifacts, including schedules, resource plans, RAID logs, and change management documentation.
• Ensure compliance and alignment with Bank, System, and industry standards and policies.
• Manage technical dependencies and cross-team impacts across applications, systems, and integrations.
• Promote a solution-focused and collaborative environment in meetings, ensuring discussions emphasize resolution and forward progress.

Requirements

• Associate degree and 9+ years of related work experience OR Bachelor’s degree and 7 years of related work experience OR Master’s degree and 5 years of related work experience.
• PMP certification preferred. In lieu of a PMP, equivalent project management experience and/or relevant Agile certifications will be considered.
• Proven experience managing and delivering large, complex technology projects from initiation through completion, with effective communication to a broad range of audiences.
• Strong experience in project coordination and stakeholder management.
• Excellent written and verbal communication skills, including executive-level presentations and reporting.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Project Online.
• Experience with Jira and Confluence preferred.
• Experience coordinating across architecture, security, testing, data, and integration teams—or the ability to quickly learn technical concepts in these areas.
• Comfortable driving results amid complexity and ambiguity.
• Hands-on experience with cloud-based systems, including AWS-native architectures, optimization, operations, and customer success functions.
• Experienced in Agile methodologies and capable of leading cross-functional discussions.
• Strong collaboration skills across in-office, hybrid, and remote team environments.
• Preferred: PMP certification and background in FinTech, banking, or Agile product development environments.

Pay

The expected starting salary range for the IT Project Manager is between $123,700 and $170,100 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

Benefits

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here.

Location

Cleveland, OH