IT Project Manager

About the role

IT Project Manager to lead the implementation and rollout of an enterprise emergency notification system across a multi-site manufacturing organization. This individual will manage the project from planning through deployment, coordinating IT, facilities, security, operations, site leadership and external vendors to ensure successful implementation across multiple locations. A proven track record managing enterprise technology rollouts, emergency notification or mass communication systems, and projects spanning multiple facilities. Experience supporting manufacturing, medical device, pharmaceutical or other regulated environments is highly desirable. Highly organized, hands-on Project Manager who can bring together technical teams, business stakeholders, site leadership and vendors to deliver a complex, multi-location technology rollout. Understand that emergency notification systems are operationally critical and can manage the details required to ensure reliable communications, successful user adoption and a smooth transition to ongoing support.

Responsibilities

• Lead the end-to-end implementation and rollout of an enterprise emergency notification and mass communication platform.
• Develop and maintain project plans, milestones, schedules, budgets, resource plans and risk registers.
• Coordinate deployment activities across multiple manufacturing facilities, offices and operational locations.
• Partner with IT, Information Security, Facilities, Environmental Health and Safety (EHS), Human Resources, Operations and site leadership.
• Manage vendor relationships, implementation partners, system configuration and deployment dependencies.
• Coordinate integration with existing communication channels, including email, SMS/text messaging, voice calls, mobile applications and desktop notifications.
• Oversee requirements gathering, stakeholder interviews, system configuration, testing, user acceptance testing and production deployment.
• Ensure emergency notification workflows, contact lists, escalation paths and communication templates are appropriately configured and validated.
• Develop rollout strategies, site-readiness checklists, training materials and end-user communications.
• Manage project risks, issues, dependencies and change requests, escalating concerns as needed.
• Provide regular project status reports, executive updates and stakeholder communications.
• Coordinate pilot deployments, user feedback, issue resolution and subsequent rollout phases.
• Ensure appropriate documentation, operational handoff and support procedures are established.
• Track project deliverables and confirm that implementation objectives are met within established timelines.

Requirements

• 5+ years of experience managing IT projects, enterprise application deployments or infrastructure implementations.
• Demonstrated experience managing a mass notification, emergency alerting or enterprise communications system rollout.
• Experience coordinating technology deployments across multiple sites, departments or business units.
• Strong project planning, scheduling, risk management and stakeholder coordination skills.
• Experience managing third-party vendors and implementation partners.
• Familiarity with system integration, testing, deployment planning and change management.
• Strong communication skills with the ability to work effectively with technical teams and executive stakeholders.
• Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet or similar platforms.

Qualifications

• Emergency Notification / Mass Alerting: Everbridge, AlertMedia, Rave Alert, OnSolve or similar platforms
• Communications: SMS, email, automated voice calls, mobile push notifications, desktop alerts
• Microsoft Ecosystem: Microsoft 365, Teams, Entra ID, Active Directory
• Project Management: Microsoft Project, Smartsheet, Jira, Confluence
• Integration: REST APIs, HR/employee directory integr