IT Project Manager

About the role

This client facing position is responsible for following project management processes and procedures for medium to large scale IT projects. This includes gathering project teams, identifying needed resources, managing responsibilities, and developing requirements necessary for successful project completion. This includes working closely with all practical areas within IT and the business to coordinate processes that provide effective and timely results to business and technical solutions.

Responsibilities

• Become a key point of contact for customers during all project engagements. Set expectations and drive projects to conclusion with the highest level of customer satisfaction.
• Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which includes supporting existing project management approaches, standards, processes and metrics for IT projects.
• Develop project scope of work, base design, objectives, detailed work plans, resource plans, budget, communications, and status reports.
• Manage project plans and teamwork assignments, directing and checking work efforts using strong facilitation skills on a continuous basis, escalating issues when appropriate.
• Manage all project resources, internal and external, and may include resources from IT and business, and external contractors.
• Commission and decommission of IT software.
• Track key project milestones and adjust project plans and/or resources accordingly to ensure projects are delivered on time, within budget, and adhering to high-quality standards and scope.
• Successfully promotes momentum, enthusiasm, and pride within the project team, contributing to a positive working environment.
• Financial controls of IT budgets.

Requirements

• Bachelor's Degree in Computer Information Systems, Project Management, or Business Administration.
• Minimum 5 years of equivalent IT project management experience.
• Strong knowledge of Project Management principles and methodologies.
• Experience running a complex set of software deliverables with many interdependencies and have a successful track record as a great partner within teams and across organizations in engineering, design, and leadership.
• Must have excellent written and verbal communication skills. This position requires extensive communication internally and externally through email, phone calls, and face-to-face meetings.
• Proactive and able to work under minimal direction at a detailed level while taking account of interdependencies at higher levels.
• Can coordinate multiple projects across multiple locations.
• Excellent written and interpersonal skills.
• Good at status reporting, updating internal reports.
• Running and managing meetings via Teams and Zoom.
• Software knowledge: Office 365, Excel, Workbench.
• Must have a valid drivers' license and reliable transportation to get to and from client sites.

Qualifications

• Agile project management experience is a bonus.
• Bonus if you are familiar with Clarity software.

Skills

• Action Oriented: You readily take action on challenges without unnecessary planning. You identify and seize new opportunities. You display a can-do attitude in good and bad times. You step up to handle tough issues.
• Nimble Learning: You learn quickly when facing new situations. You experiment to find new solutions. You take on the challenge of unfamiliar tasks. You extract lessons learned from failures and mistakes.
• Being Resilient: You are confident under pressure. You handle and manage crises effectively. You maintain a positive attitude despite adversity. You bounce back from setbacks. You grow from hardships and negative experiences.
• Self-Development: You show personal commitment and take action to continuously improve. You learn from new experiences, from others, and from structured learning. You actively accept assignments that will broaden your capabilities. You make the most of available development resources.
• Collaborates: You work cooperatively with others across the organization to achieve shared objectives. You represent your own interests while being fair to others and their interests. You credit others for their contributions and accomplishments. You partner with others to get work done. You gain the trust and support of others.

Benefits

• Medical, Dental & Vision Package — eligibility begins date of hire. Telemedicine included at no additional charge to employee. Company provided annual HSA contributions. Dependent care FSA, Medical FSA, Limited care FSA.
• Paid Time Off — 15 days' pay per year. Regularly scheduled, full-time employees begin accruing PTO from their start date of hire, with increases occurring after designated years of service. Employees can accrue a maximum of 1.5 times the annual accrual amount.
• Holiday Pay — 6 Paid U.S. Holidays and 2 Paid Floating Holidays. Employees hired on or after July 1 will receive 1 Floating holiday that year.
• Retirement Savings Plan 401(k) — Employees have the option to contribute to Traditional and/or Roth 401(k) plans. Company 401(k) Matching Contributions. Individual & group learning sessions on portfolio planning. 100% vesting after 3 years of service.
• Bi-weekly cell phone stipend.
• Employer Paid Enhanced Employee Assistance Program (EAP) — Including but not limited to: Emotional well-being, family and relationships, legal and financial matters, healthy lifestyles, work and life transitions. Access to EAP professionals 24 hours a day, seven days a week. 3 face-to-face sessions with a counselor (per area of support per household per calendar year). Service includes eligible dependents.
• Personal, competency-based development program to assist in future career growth.
• Wellness Program.
• Paid Parental Leave Policy: Maternal, Paternal & Adoption.
• Company Paid Short and Long-Term Disability Insurance.
• Optional Term Life and AD&D Insurance.
• Annual apparel allotment.
• Corporate and Community Events.

Pay & Schedule

This position is a full-time FLSA position and requires a minimum of 40 hours a week. You will be able to work remote 75% of the time and be expected to be on the client site 25% of the time. Possible night and weekend work might be needed based on project deployment.