IT Program Manager III

Location: Jersey City, NJ / Charlotte, NC / Plano, TX (hybrid) • Duration: 12 months

About the role

This position supports a portfolio of application management, infrastructure, compliance, and operational initiatives across multiple applications. The role involves coordinating application management, infrastructure onboarding, compliance activities, project coordination, reporting, and stakeholder follow-up for various technology initiatives. The expected outcome is coordinated execution, accurate reporting, timely delivery, and the successful completion of required activities.

Responsibilities

• Review and coordinate incoming compliance, security, and infrastructure requests.
• Track projects, milestones, risks, and action items.
• Gather updates and maintain leadership reporting.
• Coordinate meetings, documentation, and follow-up activities.
• Support infrastructure onboarding and application management efforts.
• Engage with internal technology and support organizations, including Application Managers, Development Teams, Support Teams, Infrastructure Partners, Architecture Teams, Project Managers, and Risk & Compliance Teams.

Requirements

• Experience with technology operations or project coordination.
• Proficiency in Excel for reporting and tracking.
• Familiarity with tools such as ServiceNow, Remedy, or JIRA.
• Experience with project planning, documentation, and status reporting.
• Strong organizational and communication skills.
• Detail-oriented with strong follow-up and execution discipline.
• A self-starter and quick learner who can manage multiple priorities.

Preferred Qualifications

• Previous experience in a similar role within a large enterprise environment.
• Experience with application management.
• Background in Quality Assurance.
• Experience with risk, compliance, or governance activities.

Growth Opportunities

• Gain broad exposure across technology organizations.
• Opportunity to learn application and infrastructure management.
• High visibility and interaction with multiple technology teams.
• Provides a strong growth path into technology operations, program management, or application management roles.
• Exposure to enterprise initiatives and governance processes.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach.