IT Operations Intern

About the role

Support the Vice President of Information Technology on research, documentation, artificial intelligence pilots, and project coordination as the IT function modernizes its operating model. This is an analytical and project‑support role, not a help‑desk or hardware role.

Responsibilities

• Conduct research on technologies, vendors, platforms, and industry practices to inform IT strategy and platform decisions; summarize findings in clear, usable form.
• Create and maintain IT documentation, including operating‑model materials, process documentation, and internal knowledge‑base content; keep records current and organized.
• Support artificial intelligence pilots, including preparing and organizing grounding data, testing assistants, documenting results, and tracking issues and next steps.
• Coordinate project activities under the direction of the IT Project Manager, including meeting notes, action tracking, and backlog and status upkeep.

Requirements

• Current enrollment in an undergraduate degree program (minimum three completed semesters).
• Preferred areas of study: Information Systems, Business Analytics, Data Analytics, Computer Science, or a related field.
• Prior coursework or project experience involving research, writing, data, or business analysis (preferred).
• Strong written communication skills; ability to turn research and meeting content into clear, concise summaries.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new software quickly.
• Interest in and basic familiarity with artificial intelligence tools and their business use.
• Strong attention to detail and organization; ability to manage multiple tasks and maintain accurate records.
• Ability to work with people across departments in a courteous, professional manner.

Benefits

• Opportunities to give back to the community (drives, activities, matched donations, and more).
• Green initiatives.
• Training and development programs.
• Opportunities to give feedback and suggestions in a judgement‑free zone.
• Numerous fun activities throughout the year (potlucks, ugly sweater contests, and more).
• Commitment to career development, flexibility, and a fun work environment.