IT Operations Admin I

Responsibilities

• Administering and supporting Windows server environments
• Managing enterprise virtual/cloud platforms including VMware, Azure, Virtual Private Cloud environments, storage, networking, VMs, and container applications
• Troubleshooting and maintaining Active Directory, DNS, DHCP, Certificates, File Shares, SMTP, IIS, Entra ID, Office 365, and SharePoint
• Supporting and managing access control systems, security cameras, and badge systems
• Overseeing software installation, licensing, hardware maintenance agreements, and application support
• Performing backup, disaster recovery testing, and maintaining recovery plans
• Assisting with network and security administration initiatives
• Leading or supporting Agile-based IT projects and coordinating contractor activities
• Recommending infrastructure improvements, upgrades, and process enhancements
• Providing mentorship and guidance to IT infrastructure team members
• Participating in a rotating on-call support schedule, including evenings and weekends as assigned

Requirements

• 3+ years of technical experience managing enterprise IT infrastructure in a data center and/or cloud environment
• Associate degree in an IT-related field OR 2 additional years of equivalent recent experience
• 4+ years of related IT experience
• Experience installing, configuring, and troubleshooting Microsoft Windows, Office, Outlook, and related applications
• Experience with networking equipment, conference room A/V systems, security systems, cameras, and badge access systems
• Experience with workstation imaging and MDM platforms such as Intune
• Knowledge of IIS Administration and/or SharePoint Administration
• Experience with Cohesity or Veeam backup systems
• VMware VCP Certification
• Microsoft Certified Solutions Associate (MCSA) Azure Administrator Certification
• Scripting experience using PowerShell and/or Python
• Project management experience in Agile environments
• Manufacturing or process-industry IT experience preferred
• Experience configuring and managing server environments
• Customer support/helpdesk experience
• Experience working in a heavy industrial environment

Qualifications

• Legally authorized to work in the United States without current or future visa sponsorship

Key Skills for Success

• Strong communication and collaboration skills
• Accountability and dependability
• Excellent troubleshooting and problem-solving abilities
• Initiative and a continuous improvement mindset
• Strong organizational and time management skills
• A customer-focused approach to internal support
• Technical expertise across infrastructure hardware and software systems
• Safety First