IT Network Specialist

Our client, a leading utilities provider, is seeking an experienced SmartMeter Operations Analyst to support Smart Meter Operations, AMI infrastructure, and strategic Smart Meter initiatives. This individual will provide operational and project support across Smart Meter devices, Itron technologies, RF communications, relays, access points, data networks, and Meter Data Management Systems (MDMS). The ideal candidate will have previous experience in electric Smart Meter environments and be able to quickly contribute with minimal ramp-up time. This position is W-2 only.

Responsibilities

• Monitor, analyze, troubleshoot, and resolve Smart Meter operational issues
• Support Smart Meter devices, Itron systems, MDMS, RF/wireless communications, relays, access points, and network infrastructure
• Perform root cause analysis and support outage, incident, and escalation management
• Partner with IT, business teams, vendors, and contractors to maintain system performance and reliability
• Support project implementations, system upgrades, testing, and deployments
• Participate in design reviews, UAT, equipment evaluations, and technology trials
• Document processes and provide knowledge transfer, training, and technical guidance to team members

Requirements

• Experience supporting electric Smart Meter / AMI environments
• Hands-on experience with Itron technologies
• Knowledge of:
  • Smart Meters
  • Access Points
  • Relay Devices
  • RF/Wireless Communications
  • Data Networks
  • Meter Data Management Systems (MDMS)
• Strong troubleshooting and analytical skills
• Utility industry experience

Preferred Qualifications

• Smart Grid experience
• Experience supporting field communications infrastructure
• Experience with relay lifecycle or large-scale device management

Work Environment

Location: Concord, CA
Onsite requirement: 1 day per week onsite

Pay

The approximate pay range for this position is $62.00 to $88.65 per hour.

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered