IT Network Operations SETA

IT Network Operations SETA – The Contractor must have demonstrated 12 years of IT experience with increasing responsibility, including at least 5 years in IT Operations. DOD or DARPA experience is preferred. Minimum Top‑Secret clearance, eligible for access to SCI and SAP.

Requirements

• 12 years of IT experience with increasing responsibility.
• At least 5 years of experience in IT Operations.
• DOD or DARPA experience preferred.
• Minimum Top‑Secret clearance, eligible for access to SCI and SAP.

Responsibilities

• Provide expertise in the design, implementation, and maintenance of secure and robust network and cloud infrastructures (classified and unclassified).
• Support a range of technologies such as switching, routing, firewalls, VPNs, and wireless networking.
• Develop and maintain network diagrams, documentation, and standards.
• Oversee the day‑to‑day operations of DARPA’s networks and data centers to ensure high availability, performance, and security.
• Monitor network performance, oversee and assist in troubleshooting issues, and implement proactive measures to prevent outages.
• Monitor the management of network devices, implement security configurations, and enforce network policies.
• Manage the execution of high‑level ITD network projects.
• Coordinate with stakeholders, manage budgets, and track progress.
• Serve as a primary IT Operations Lifecycle subject matter expert, supporting the ITD Government mission delivery.
• Monitor IT services against contractual Service Level Objectives (SLOs).
• Review and provide assessments of IT contract deliverables.
• Ensure compliance with relevant federal and DOD policies and regulations (e.g., NIST 800‑53, CNSS 1253, DOD 8510.01, and ICD 503).
• Participate in preparations for CSSP and CORA external audits.
• Assess and recommend security solutions and configurations to mitigate risks.
• Coordinate with vendors to assess and recommend IT solutions and technologies.
• Manage vendor relationships and ensure services meet DARPA’s requirements.
• Facilitate communication and recurring meetings with the ITD government Chiefs and DARPA Technical/Support Offices.
• Serve as a primary liaison between the ITD government Chiefs and the IT Support Services Contract Program Management Team(s).
• Provide frequent and consistent communication and reporting to the government on contractor performance and delivery.
• Evaluate Communications Tasking Orders (CTOs) and other externally generated mandates and their potential impact.
• Provide recommendations for policy updates and changes.
• Collaborate with agency stakeholders, including IT staff, program managers, and security officials.
• Coordinate with other contractors and government agencies to ensure cybersecurity architectures and engineering solutions are integrated and aligned with agency, DOD, and federal mandates.
• Serve as a Product Manager for network operations and infrastructure projects, developing acceptance criteria that define desirable, viable, feasible, and sustainable solutions meeting customer needs.
• Support external DOD inspections as required.