IT Network Engineer

About the role

The IT Network Engineer is a senior technician administering the CU SoCal network environment, as well as acting as part of a technical project team to execute technology projects as assigned. The role requires advanced knowledge of and substantive experience in network engineering, with some understanding of security configurations. The IT Network Engineer also works to complete assigned trouble tickets that are escalated from the First Response team as well as perform routine maintenance such as patching and vulnerability remediation.

This position is based in Anaheim Hills, CA with the opportunity to work on a hybrid-remote schedule consisting of 1 day in-office and 4 days working remote from home. Business hours are Monday – Friday 8:00 AM – 5:00 PM, with flexibility required for evenings, weekends, and holidays based on business needs. The IT Network Engineer is a member of a rotating after-hours support team for the credit union network infrastructure.

Responsibilities

• At the direction of the Manager IT Infrastructure, configure, operate, and monitor network components such as SD-WAN devices, internal and external firewalls, IDS/IPS systems, internet proxies, and network load balancers (including WAFs).
• Support on-premises network equipment running in a complex environment including switching and dynamic routing, and configuration for redundancy across multiple datacenters.
• At the direction of the Manager IT Infrastructure, configure network connectivity to cloud IaaS services such as Microsoft Azure or Amazon AWS including but not limited to IPSec VPNs and virtual networks.
• At the direction of the Manager IT Infrastructure and InfoSec Team, remediate vulnerabilities, configure network devices and firewalls to support a pre-defined standard such as CIS Level 1 / Level 2.
• Participate in network architectural design and development.
• Complete understanding and active application of the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Balance ticketed requests and project work, communicating commitments effectively.
• Perform additional duties and responsibilities as assigned.

Requirements

• High School diploma or equivalent.
• 5+ years of experience on complex multi-site, routed networks running SD-WAN, dynamic routing protocols, advanced Layer 2 switching architecture, and VoIP.
• Ability to balance ticketed requests and project work; communication of commitments is essential.
• This role requires driving and must meet and maintain the following requirements:
  • Hold a valid CA state driver’s license in good standing that is not actively suspended, revoked, or restricted.
  • Have reliable personal transportation (use of public transportation or ridesharing services will not satisfy this requirement).
  • Maintain state liability auto insurance coverage with a minimum of 30/60/15 limits on the vehicle used for work.
  • Maintain a clean Motor Vehicle Record (MVR).

Preferred Qualifications

• Associate or Bachelor degree or equivalent experience in computer science, Business, or Administration.
• 7+ years of experience on complex multi-site, routed networks running SD-WAN, dynamic routing protocols, advanced Layer 2 switching architecture, and VoIP.
• Advanced Certifications (CCNA, Azure or AWS certifications or equivalent).
• Experience with automation based on PowerShell scripting.

Skills and Abilities

• Proficient in applicable MS Office programs (Word, Excel, Outlook, PowerPoint, Teams, etc.).
• Strong working knowledge of networking device administration of Cisco Catalyst and Meraki switches, wireless access points, Cisco ASA and SonicWall firewalls and SD-WAN, and Kemp Load Balancers.
• Strong troubleshooting skills, including root issue identification and remediation.
• Understanding of TCP/IP and/or OSI model, switching and routing technologies and protocols, storage area network (SAN) protocols, WAN, SD-WAN, and VPN technologies.
• Experience with centralized logging services (SEIM systems such as Rapid7), including ability to write RegEx queries to query logs.
• Sufficient knowledge of security best practices including encryption protocols, cipher suites, vulnerability remediation, and device security configuration.
• Strong documentation skills and strong written/oral communication skills.

Benefits

CU SoCal is one of the fastest-growing credit unions and offers a workplace where people come before profit. We provide:

• Competitive pay and a culture that fosters personal development, open communication, and genuine care for each other.
• Great health benefits.
• A Gallup Exceptional Workplace Award-winning environment (2026 recipient, third consecutive win).
• A culture prioritizing C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others.

Pay

We support Pay Transparency and are a pay-for-performance organization that benchmarks base pay to the 50th percentile of market data.

• Pay Scale: Minimum $42.68 / Midpoint $50.15 / Maximum $57.62 per hour.
• Actual compensation will be based on geographical location, work experience, education, and/or skill level.