IT Manager - Network & Operations - Information Technology (0226)

Nature of Work

This is an onsite working manager position, responsible for administering the enterprise environment and supervising the day-to-day activities of the Datacenter/Operations and Network Administrator staff. Under direction, performs administrative, supervisory, and complex technical work in administration of the operational aspects of Information Technology Department including system administration, database configuration, networking, voice/data communications and support; exercises supervision over operational personnel; performs related work as assigned.

The position requires the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, which must be maintained throughout employment. The typical salary range for this position is $89,145 to $112,145 annually.

Essential Functions

• Recruits, manages, mentors, evaluates and writes performance reviews
• Ensures regular communication to CIO/Deputy CIO concerning projects, risks, concerns, problems, and needs
• Provides project updates ensuring on time/on budget delivery of enterprise projects/initiatives
• Analyzes and resolves server/application/database performance, capacity, replication, and other distributed data issues
• Holds weekly meetings with assigned staff to track progress and project milestones
• Works closely with Division Leads to negotiate contracts and forecast expenditures
• Evaluates and develops procedures to improve departmental operations; directs preparation of documentation
• Meets with internal/external customers regularly to better understand their operational needs
• Participates in budgeting, short and long-range planning, and development of department objectives
• Regularly uses VMware, BigFix, PowerShell, Splunk, SolarWinds, WSUS, 0365, CyberArk, Netwrix, Nessus, and all other relevant Administration Tools
• Manages staff to update and track tasks and high priority projects within relevant project software
• Participates in the operational change control process, capacity plans, and Coconino County business continuance plans

Minimum Qualifications

• Bachelor's degree from an accredited college or university in computer information systems, management information systems or closely related field and four years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role
• Associate degree from an accredited college or university in computer information systems, management information systems or closely related field and five years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role
• Six years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role

Knowledge, Skills And Abilities

• Considerable knowledge of: Active Directory, Group Policies, DHCP, DNS, LDAP
• Network infrastructure and design including cabling, LAN, WAN, security and wireless
• Strong understanding of cyber-security policies and procedures
• Advanced knowledge of VMware ESXi infrastructure and networking
• Advanced administration of Office 365/Exchange including PowerShell scripting, transport rules and Data Loss Prevention
• VOIP and Cisco Call Manager support, design, implementation and administration
• MDM platforms
• Administration of Datacenter hardware, Windows Operating Systems and application troubleshooting
• Knowledge of Telecommunication switches and hardware
• Telecommunications software and applications
• Asset management
• Emergency operations center (EOC) support

Work Experience

Please describe your work experience and how it relates to the position you are applying for.

Experience in Specific Areas

• Disaster Recovery Administration: (Example - Veeam, Cohesity)
• Virtual Server Administration: (Example - vCenter, HyperV, etc.)
• Server Administration: (Example - Windows 2012, 2016, 2019)
• Storage Array Network Administration: (Example - HyperFlex, Compellent, etc.)
• Change Management Ticket Resolution:
• Network Lifecycle Management:
• Supervisory Responsibilities:

Why This Position?

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