IT Manager

Responsibilities

• Manage the deployment, support, maintenance of all IT systems, servers, security solutions, network hardware equipment, PCs, operating systems, telephones and software applications
• Provide expertise and support during systems upgrades, installations, conversions and file maintenance
• Manage IT staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
• Verify application results by conducting system audits of technologies implemented as required
• Complete projects by coordinating resources and executing the Project Plans within budget
• Create and administer disaster plans that will keep the company functional in the event of a crisis
• Determine the rationale and methods for upgrading company network software programs each time an update is released
• Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades
• Oversee provision of end-user services, including help desk and technical support services
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
• Support, manage and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements
• Manage telecommunications infrastructure and development plans, projects, policies and procedures
• Achieves financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
• Support, manage and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
• Manage telecommunications infrastructure and development plans, projects, policies and procedures
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements
• Support Business mission and follow all standards, policies, procedures, and confidentiality guidelines
• Plans and implements additions, deletions and major modifications to the supporting infrastructure company-wide in coordination with leadership
• Follows quality management system requirements for relevant activities
• Performs other related duties as required and assigned

Requirements

• 15+ years of technology support, maintenance and management in IT
• Experience in Manufacturing Industry preferred
• Bachelor’s degree in Computer Science or equivalent
• Certifications in network, technology components, project management
• Extensive hands-on networking and troubleshooting experience
• Previous experience with SAP Projects highly desirable
• Strong problem solving and communications skills required
• Strong knowledge of security principles, certification requirements and processes preferred
• Strong hands-on abilities in Infrastructure technology components preferred

Working Conditions

• Work is performed in both office and manufacturing environments, including regular time on the production floor.
• May be exposed to noise, heat, moving equipment, machinery, chemicals, and other conditions typical of a continuous manufacturing operation.
• Must follow all safety procedures and wear required personal protective equipment while in designated areas.
• Must complete all required safety training, including site-specific, job-specific, equipment-related, and refresher training, and apply safe work practices when working on or around plant equipment.
• May require standing, walking, climbing stairs, bending, reaching, and accessing equipment areas to troubleshoot or observe operating conditions.
• Must be able to support urgent equipment issues, projects, shutdowns, or commissioning activities outside of normal business hours as needed in a 24/7 manufacturing environment.

Benefits

• Paid time off
• Paid holidays
• Health/prescription, dental and vision insurance
• Short and long-term disability coverage
• Basic life insurance
• Additional life insurance amounts available including spouse and dependent child coverage through payroll deductions
• Flexible spending accounts
• Company funded health savings accounts
• Fitness reimbursement
• Tuition assistance
• 401(k) with a company match