IT Manager

Job Summary

The IT Manager is accountable for communicating, planning, and providing leadership to their assigned team. They provide direction to project and functional resources within and outside their reporting structure, gather, support, and develop the resources needed to execute the plan, champion the tactical direction of work and remove barriers within their sphere of influence. The IT Manager leads cross-function initiatives, projects, and discussions and is relied upon to anticipate and mitigate cross-functional issues. They are accountable for providing thorough subject area expertise in assigned areas.

What You Will Be Doing

• Provides subject-matter-expertise and management within their assigned area.
• Proactively identifies, implements, and manages process improvements and agile solutions within functional area.
• Leads cross-functional discussions/initiatives to anticipate and mitigate issues and achieve required outcomes within required timeframes.
• Sets, articulates, and oversees achievement of goals for assigned work-unit/sub-unit/function.
• Responsible for direct oversight of staff, tactical execution, and implementation of operational plans.
• Prepares thorough and articulate executive summaries for senior leadership.
• Participates in ad hoc workgroups supporting IT strategy.
• Influences, interacts, and makes decisions impacting across assigned disciplines, capabilities, services, technologies, domains, or systems.
• Collaborates decisions with senior IT leadership.
• Ensures adherence to practices, procedures, precedents, policy, and senior leadership direction.
• Tracks and ensures that expenses fall within budget.

What We Require

• 3+ years related work experience in direct people management
• 3+ years direct supervisory/management experience
• Related Bachelor’s degree or additional related equivalent work experience
• IT related field
• Highly refined communication skills including ability to negotiate, build consensus, clearly articulate to technical and non-technical audiences, communicate difficult messages in a professional and productive manner, excellent presentation and facilitation competence, and ability to represent IT as a leader in cross-functional discussions/initiatives
• Strong knowledge of and experience with SDLC
• Ability to build trust and strategic partnerships with assigned business area contacts, project teams, and leadership to facilitate two-way communication
• Understanding of overall IT strategy and ability to apply/implement IT strategy in assigned projects/initiatives
• Expert-level ability to communicate highly complex technical information clearly and articulately at all levels and audiences
• Deep, thorough understanding of business processes being supported
• Successful experience leading people
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy

What We Prefer

• Experience using Agile methodology
• Specific tools, languages, and specialty skills may vary
• Experience mentoring and coaching other leaders
• Experience managing, deploying, or overseeing AI/ML projects from development through production
• Familiarity with MLOps practices, model lifecycle management, or AI infrastructure
• Understanding of cloud services supporting AI/ML workloads (compute, storage, data services)

Important to Know

This role may require a hybrid schedule with office and/or travel to the office for meetings, training, events, etc.

Qualifications

• Experience using Agile methodology
• Specific tools, languages, and specialty skills may vary
• Experience mentoring and coaching other leaders
• Experience managing, deploying, or overseeing AI/ML projects from development through production
• Familiarity with MLOps practices, model lifecycle management, or AI infrastructure
• Understanding of cloud services supporting AI/ML workloads (compute, storage, data services)

Benefits

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance, Income protection benefits: life insurance, short- and long-term disability programs, Leave programs to support personal circumstances, Retirement Savings Plan including employer match, Paid time off, volunteer time off, 10 holidays and 2 well-being days, Additional voluntary benefits available; and a comprehensive wellness program. Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

Pay

Typical Annualized Offer/Hiring Range: $119,400 - $149,200
Annualized Salary Range: $119,400 - $194,000
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

Schedule

Jobs are sedentary if traversing activities are required only occasionally.