IT Logistics & Asset Management Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a SCA Warehouse Specialist to join our team in Batavia, IL, United States.

About the Role

Asset/logistic analysts’ primary responsibility is to provide management of the program’s assets, maintain records of assets, and ensure that all physical assets are properly maintained. The analyst will prepare reports related to these assets, procure IT-related hardware, software, licenses (including maintenance and support), and supplies consistent with program policies and procedures. Maintains relationships with vendors and contractors to ensure exemplary service and delivery. Supports IT by processing invoices and developing accurate and timely reports. Implements Asset Management processes for Hardware and Software Assets within the Datacenter and End-User space, including end-to-end Asset Management Life Cycle experience for both hardware and software. Manages leased assets, interacts directly with clients and other internal and external sources to obtain relevant data, and ensures quality and timely delivery of customer requirements. Generates monthly reports regarding this service.

Responsibilities

• Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management tasks.
• Becomes knowledgeable with guidelines set by contractual agreements with suppliers and maintains a strong customer focus.
• Data Entry and Asset Management:
  • Reviewing and maintaining license assignments for software installations.
  • Assisting ServiceDesk with onboarding of accounts.
  • Shipping, receiving, and tracking orders.
  • Ordering IT stocked equipment.
  • Producing asset inventory, stock equipment inventory, license inventory, and various reports for program management weekly.
• Responsible for working with 3rd party shipping and delivery vendors.
• Creating new Configuration Item (CI) assets, including processing, asset tagging, recording, and creating new CMDB/CI items in the Configuration Management Database (CMDB).
• Maintaining and organizing a warehouse of a wide range of technology-based customer assets.
• Loading, securing, unloading, and transporting warehouse items via company-provided delivery van.
• Responsible for all aspects of the flow of enterprise assets into and out of the warehouse.
• Operating warehouse equipment (e.g., handcarts, two-wheel dollies) to move assets from receiving through transport and delivery.
• Maintaining accurate records of assets in the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery.
• Author and/or significant contributor to Standard Operating Procedures (SOPs) as needed or directed by management.
• Fully documenting assigned tickets to show all work performed to pass SLRs.
• Maintaining accurate CMDB entries for assigned tickets or tasks.

Requirements

• High School Diploma or GED.
• Valid Driver’s License.
• Minimum 2 years of experience with Microsoft Office Suite.
• Minimum 2 years of experience with interpersonal and customer service skills.

Preferred Qualifications

• Knowledge of asset management and shipping/receiving.
• Knowledge of logistical IT support with scheduling, ordering parts, ordering equipment, and order tracking.
• Experience in processing New Assets, IMACS, Retirements, and Disposals.
• Ability to consistently lift 30 pounds overhead.
• Ability to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies.
• Ability to safely operate a delivery/cargo van.
• Strong verbal and written communication skills.
• Strong organizational skills with keen attention to detail.
• Ability to multi-task and prioritize.
• Collaborative and ability to work well within a team.

Pay

The starting pay range for this role is $46,758 - $64,325. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position is temporary, it will not be eligible for incentive compensation.

Benefits

• Medical, dental, and vision insurance with employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long-term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries and offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites to ensure timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.