IT Lead Technical Analyst - Development Support

About the role

We are seeking a Lead Technical Analyst to translate business needs into effective technology solutions. This role serves as a key liaison between business stakeholders and technology teams, ensuring requirements are clearly defined and successfully delivered.

Responsibilities

• Lead requirements gathering sessions with business stakeholders
• Translate business needs into clear functional requirements and use cases
• Collaborate with architects, developers, and QA teams for solution delivery
• Ensure alignment between business needs and platform capabilities
• Create, review, and validate BRDs, user stories, and functional requirements documents, ensuring business needs are accurately translated into solution requirements
• Support project planning, prioritization, and backlog management
• Drive process improvements and establish BA standards and governance
• Assist in UAT planning and ensure requirements traceability
• Translate high-level business requirements into functional specifications for input into application activities
• Interact with subject matter experts, application development, implementation support, and production support staff to define functional specifications that meet user requirements
• End-to-end ownership of all testing-related lifecycle activities
• Prepare training guides and user manuals as needed

Requirements

• 8-10 years of experience in Business Analysis or related roles
• Strong experience in requirement gathering, documentation, and stakeholder management
• Exceptional analytical and quantitative problem-documenting skills
• Excellent communication skills
• Ability to work effectively with people at all levels in an organization, including developers, PMs, architects, vendors, and clients
• Experience working with Agile and Waterfall methodologies
• Familiarity with tools like Jira, Confluence, and MS Office suite
• Ability to understand technical architecture and system integrations
• Strong communication and collaboration skills across business and IT teams
• Experience in banking or financial services is a plus
• Knowledge of platforms like CRM and SharePoint is an added advantage

Pay

The salary range for this full-time position is $150,000.00 - $160,000.00 annually, plus bonus and benefits.