IT Lead

ITCON Services is seeking a motivated and knowledgeable IT Lead to guide our team of IT specialists and engineers in Vienna, VA. This is a full-time salaried position; applicants must be U.S. permanent residents or citizens.

About the role

The IT Lead will oversee a team responsible for supporting Azure and Office 365 infrastructure, managing new server buildouts and deployments, implementing new features and tools, and providing day-to-day IT support. The role involves directing the team to meet technical requirements while fostering strong processes, compliance, mentoring, auditing, inventory management, and security across the IT infrastructure.

Responsibilities

• Recruit, manage, and mentor a team of IT specialists and engineers; conduct performance reviews, deliver training programs, and promote skill development in Azure, Intune, MDM, and emerging technologies.
• Oversee device lifecycle including procurement, manual reordering via stock monitoring and POs, tracking through physical counts/barcodes, shipments, and secure decommissioning; enforce strong inventory controls with audits.
• Direct team in securing overall IT infrastructure with firewalls, IDS/IPS, encryption, MFA, patch management, network segmentation, vulnerability assessments, and compliance with CMMI/ISO standards.
• Manage team deployment and administration of Azure, Intune for endpoint management, device enrollment, policies, app deployment across platforms, and Office 365 integration.
• Lead CMMI/ISO-aligned audits, implement robust processes for change management/server buildouts/deployments, and ensure team adherence through documentation and continuous improvement.

Requirements

• 5+ years managing IT teams with hands-on experience in Azure, Intune, MDM, device handling, inventory/ordering/tracking, and infrastructure security.
• Demonstrated expertise in team management, mentoring, facilitation, strong problem-solving, initiative, and minimal supervision; excellent oral/written communication and documentation skills.
• Experience overseeing server buildouts, hypervisors (VMware/Hyper-V), network design/troubleshooting, and configuration management tools.

Preferred Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• Certifications in Microsoft Azure Administrator, Intune, ITIL, PMP, or security frameworks.
• Proven success in federal-grade environments with FISMA/CMMI/ISO compliance.
• Advanced skills in Office 365, Linux/Windows tools, and stakeholder facilitation across business, projects, and contracts.

Benefits

• Competitive compensation.
• Paid training and development opportunities.
• Healthcare benefits starting on your first day.
• Commuter benefits.
• Work-life balance.