IT Intern (Org Wide)

About the role

Join our award‑winning culture! Under the supervision of the IT Systems Manager, IT Interns will support LC Plus Technology in completing a large‑scale laptop refresh and Windows 11 migration. The IT Intern will assist with imaging, hardware setup, device deployment, and system decommissioning.

Responsibilities

• Prepare, image, and configure laptops for deployment.
• Support Windows 11 installation and updates.
• Unbox, tag, inventory, and document new hardware.
• Prepare returned equipment for resale or recycling following approved data sanitation.
• Provide on‑site technical support and follow documented support workflows.
• Assist staff with basic setup, login support, and general troubleshooting.
• Demonstrate respect, reliability, and willingness to learn.
• Provide guidance and technical assistance to staff.
• Communicate effectively with technical and non‑technical users.
• Handle equipment and user data responsibly and confidentially.

Requirements

• Completion of high school/HSED; enrollment in a college or university‑level IT degree program is preferred.
• Interest in information systems, computer science, or related fields.
• Knowledge of computer hardware and operating systems.
• Previous technical support or customer service experience preferred.
• Strong attention to detail.
• Ability to lift and move IT equipment safely.
• Ability to maintain a high level of confidentiality.
• Current driver’s license, acceptable driving record, and proof of adequate insurance.