IT - Innovation & AI Technology Internship (Hybrid)

About the role

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible.

This role is designed to provide hands-on experience supporting artificial intelligence initiatives within the IT organization. The intern will apply academic knowledge in a professional environment while learning how AI, automation, data analytics, and emerging technologies can improve business processes and enhance employee experiences. The intern will collaborate with IT professionals on research, development, testing, and implementation of AI-driven solutions and innovation projects.

The Emerging Professional Program (EPP) is an internship path focused on equipping graduating students with the tools and skills needed to transition into a potential career at TruStage. Interns receive comprehensive support and guidance to enhance their company knowledge, integrate into the company culture, and develop key connections, enabling young professionals to be considered for potential opportunities at TruStage.

Schedule

• Time frame: June 1, 2027 through August 6, 2027 (10 weeks)
• Full-time, 40 hours per week
• Work location: In-person at TruStage office, 5910 Mineral Point Road, Madison, WI
• Positions available: Two

Responsibilities

• Research, evaluate, and document emerging AI technologies, tools, and industry trends
• Assist in developing, testing, and implementing AI-powered solutions, automations, and business process improvements
• Support Generative AI initiatives, including prompt development, experimentation, testing, and optimization
• Assist with data collection, preparation, validation, and analysis to support AI and analytics projects
• Create and maintain documentation, user guides, knowledge articles, and project materials
• Collaborate with technical and business stakeholders to gather requirements and identify opportunities for AI adoption
• Support proof-of-concept (POC) projects involving AI, machine learning, automation, or intelligent assistants
• Assist in evaluating AI outputs for quality, accuracy, usability, and business value
• Participate in project meetings, brainstorming sessions, and innovation workshops
• Communicate project updates, findings, recommendations, and technical concepts to team members and stakeholders
• Follow established IT, cybersecurity, data privacy, and responsible AI practices and standards

Requirements

Job Requirements:

• Currently pursuing an associate’s degree or higher in Information Technology, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field
• Strong analytical, critical thinking, problem-solving, and decision-making skills
• Excellent verbal and written communication skills
• Demonstrated interpersonal and customer service skills
• Ability to learn quickly and adapt to new technologies and business needs
• Intellectual curiosity and a strong desire to explore emerging technologies and innovation

Eligibility Requirements:

• Students pursuing an undergraduate degree with an expected graduation date of December 2027 or later
• Candidates who now or in the future require company sponsorship for an immigration-related employment benefit are not eligible to apply
• This role is not eligible for a housing stipend

Preferred Skills

• Strong interest in Artificial Intelligence (AI), Generative AI, machine learning, automation, and digital transformation
• Experience through coursework, personal projects, hackathons, research, or internships in one or more of the following:
  • Generative AI
  • Prompt engineering
  • Retrieval-Augmented Generation (RAG)
  • Machine Learning (ML)
  • Data analytics and visualization
  • Software development
• Familiarity with Python, SQL, JavaScript, or other programming languages
• Exposure to Microsoft AI technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI Service, Power Platform, or Power Automate
• Familiarity with Git/GitHub, APIs, cloud platforms (Azure preferred), and modern development practices
• Understanding of data privacy, security, and responsible AI concepts

Pay

Base salary range: $18.