IT Infrastructure Systems Administrator IPI ITS4

Key Responsibilities

• Administer and maintain Windows servers, workstations, and enterprise infrastructure.
• Support LAN/WAN environments, including Cisco routers, switches, and network connectivity.
• Install, configure, upgrade, and troubleshoot hardware, software, printers, and network devices.
• Monitor system performance and recommend infrastructure improvements.
• Develop and maintain backup, disaster recovery, and system maintenance plans.
• Maintain system security, user access, and IT security policies.
• Provide technical support and resolve infrastructure-related issues for end users.
• Maintain IT asset inventory, hardware documentation, and network diagrams.
• Evaluate hardware and software solutions and assist with procurement and implementation.
• Cook up coordination with vendors and consultants on infrastructure projects as needed.
• Support enterprise applications, including integrated accounting and manufacturing systems.
• Test new software, system upgrades, and infrastructure changes before deployment.
• Prepare technical documentation and provide training to users on systems and applications.

Required Skills & Experience

• Experience administering Windows Server environments.
• Strong knowledge of LAN/WAN networking.
• Hands-on experience with Cisco routers and switches.
• Experience with Active Directory and user administration.
• Knowledge of server maintenance, backups, disaster recovery, and system security.
• Experience installing, configuring, and troubleshooting hardware and software.
• Strong understanding of enterprise IT infrastructure and technical support.
• Excellent troubleshooting, documentation, and communication skills.