IT Infrastructure Engineer I

Brief Description

The IT Infrastructure Engineer I will provide support for escalated issues, coach and mentor on-site IT Administrators and other plant operations staff, manage and support IT Infrastructure capital projects, and engineer, deploy, and support network and systems infrastructure.

Duties

• Ensure adherence to company safety and environmental standards while modeling core values
• Coach, mentor, and support on-site IT Administrators and other plant operations staff
• Manage and support IT Infrastructure capital project efforts as the technical lead
• Support the planning and execution of the IT infrastructure portion of large-scale multi-team strategic projects
• Engineer, deploy and support network infrastructure, including firewalls, switches, routers, wireless, video cameras and other related equipment
• Engineer, deploy and support systems infrastructure, including physical and virtual servers, storage and backup systems, and infrastructure related software
• Analyze and develop technical solutions to integrate state of the art technology, hardware, and software components into the manufacturing production environment
• Engineer, deploy and support network infrastructure, including firewalls, switches, routers, wireless, video cameras and other related equipment
• Engineer, deploy and support systems infrastructure, including physical and virtual servers, storage and backup systems, and infrastructure related software
• Provide business hours and on-call support for mills and IT team for all escalated production infrastructure issues and requests
• Design production IT infrastructure in collaboration with the IT Infrastructure Engineering team
• Provide specifications and manage procurement of infrastructure equipment and components
• Monitor field work to ensure quality and provide feedback to improve future projects
• Conduct system analysis and site surveys as required using appropriate analysis models and tools
• Model Company core values

Key Responsibilities

Ensure adherence to company safety and environmental standards while modeling core values
Coach, mentor, and support on-site IT Administrators and other plant operations staff
Manage and support IT Infrastructure capital project efforts as the technical lead
Support the planning and execution of the IT infrastructure portion of large-scale multi-team strategic projects
Engineer, deploy and support network infrastructure, including firewalls, switches, routers, wireless, video cameras and other related equipment
Engineer, deploy and support systems infrastructure, including physical and virtual servers, storage and backup systems, and infrastructure related software
Analyze and develop technical solutions to integrate state of the art technology, hardware, and software components into the manufacturing production environment
Engineer, deploy and support network infrastructure, including firewalls, switches, routers, wireless, video cameras and other related equipment
Engineer, deploy and support systems infrastructure, including physical and virtual servers, storage and backup systems, and infrastructure related software
Provide business hours and on-call support for mills and IT team for all escalated production infrastructure issues and requests
Design production IT infrastructure in collaboration with the IT Infrastructure Engineering team
Provide specifications and manage procurement of infrastructure equipment and components
Monitor field work to ensure quality and provide feedback to improve future projects
Conduct system analysis and site surveys as required using appropriate analysis models and tools
Model Company core values

Required Qualifications

• Bachelor's degree in computer science, Electrical Engineering or a related field and a minimum of 2 years of relevant work experience
• Ability to effectively communicate complex technical concepts and issues to a non-technical audience
• Demonstrated ability to excel as both a leader and a collaborative team member, adapting to various roles as required by the situation
• Strong technical, planning/organizational, and execution skills
• Basic understanding in infrastructure design, including: Network, Server, Storage, and Wireless systems and related IT security technologies
• Experience with several of the following technologies - Arista EOS, Arista Cloudvision, Cisco IOS, Cisco UCS, VXLAN/BGP eVPN, VMWare vSphere/Horizon, Microsoft Windows & Active Directory, Pure storage, Veeam, Efficient IP DHCP & DNS, Devops, Kubernetes, Infrastructure as Code
• ACE: L2 or CCNA certification, or demonstrable equivalent knowledge
• Strong interpersonal skills

Preferred Qualifications

• Industry certifications relevant to the role (ACE:L4/CCNP or higher, VMWare related certifications, CISSP/CISA, ITIL/ITSM related certifications)
• Experience and familiarity with manufacturing control system components like PLCs, SCADA systems, HMIs etc.
• Experience supporting highly reliable/highly critical systems found in areas like manufacturing, healthcare, or government
• Industrial experience in wood products, power generation, or other general manufacturing

About Roseburg Forest Products

Roseburg Forest Products is a privately held company based in Springfield, Oregon. Founded in 1936, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). We are committed to sustainability and innovation, and we strive to make lives better through the products we create, the relationships we build, and the communities we support. For more information, visit www.roseburg.com.

Benefits

• Bonus opportunities based on company and individual performance
• 401(k) with up to 4% company match and 3% automatic company contribution
• Vacation starting at 3 weeks and 11 paid holidays per year
• Company-sponsored medical, dental, and vision insurance
• Company-paid life, AD&D, and long-term disability insurance options
• Mental health benefits for the entire family, including 8 free annual sessions per person
• Wellness programs and incentives, including biometric screenings & wellness challenges
• Paid time away from work for illness or injury, as well as paid parental bonding time
• Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
• Company match for charitable contributions
• Education assistance and professional development support
• Financial and retirement counseling
• Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!

Equal Opportunity Employer

At Roseburg, we are committed to providing an equal employment opportunity for all team members and applicants. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.