IT Field Support Technician_South Bend

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivering all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• May provide functional guidance to colleagues

Skills

• Possesses the ability to perform basic and moderately complex troubleshooting and repair activities
• Accepts and delivers all service calls assigned
• Completes all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• May provide functional guidance to colleagues

Requirements

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance

Benefits

• $40 per call
• $5 per call per diem
• Dell/Lenovo Certification Training