IT Field Engineer I - Bemidji, MN
or drop it. Probably include a short paragraph with that info. We must not repeat job title as heading. Use
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections we have content for.
We have:
- About the role: maybe the introductory paragraph about VC3 and the role? Could be "About the role" heading with description: "At VC3, we don’t just solve IT problems — we own them..." plus "The Impact You Will Have". Could combine.
- Responsibilities: "What You Will Be Doing" list.
- Requirements/Qualifications/Skills: "The Tools You Bring" includes vehicle, driver license, experience, technical experience, etc. Also the core values (Go Beyond etc.) maybe as skills/qualities. Could put under Requirements.
- Benefits: "What’s In It For You" includes flexibility, well-being & support, grow with us, people-first culture, transparent leadership. Also mention background check etc. Could be Benefits.
- Pay: Not mentioned. So we should NOT include Pay section.
- Schedule: Not mentioned (though Hybrid workplace type). Could we infer schedule? Not specific. So we should not create Schedule unless posting actually states them. It mentions Workplace type Hybrid but not schedule details. So we should not create Schedule.
Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc.
We need to include minor metadata like Department Service Delivery Employment Type Full Time Location Bemidji, MN Workplace type Hybrid in a short
maybe under About the role or separate small paragraph.
Let's extract content.
Intro paragraph: "Careers at IT Field Engineer I - Bemidji, MN At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar."
Then "The Impact You Will Have In this role, you’ll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer."
Then "Department Service Delivery Employment Type Full Time Location Bemidji, MN Workplace type Hybrid"
Then "What You Will Be Doing" bullet list:
- Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator
- Install and set up new computer hardware, software and peripherals
- Troubleshoot and resolve onsite issues related to workstations and printers
- Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix
- Educate and guide VC3 clients on technical standards and best practices
- Identify recurring issues and initiate problem tickets for them
- Make recommendations to the VC3 team for improvements of supported hardware and software
- Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
- Additional duties as assigned
Then "The Tools You Bring" bullet list:
- Full-time access to a vehicle, a valid driver's license, and no driving restrictions.
- Business class insurance for the vehicle if residing in Canada
- 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3
- 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS
- Go Beyond – you take that extra step to create moments that are unexpected but appreciated.
- Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.
- Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.
- Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
Then "What’s In It For You" bullet list (though it's prose with headings):
- Flexibility– We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.
- Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.
- Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.
- People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.
- Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.
Then background check etc: "Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment". This is a requirement; could be included under Requirements.
Then "Thank you for your interest..." etc is boilerplate to remove.
Then "About VC3, Inc." paragraph: "VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results. We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar."
That's company description; could be part of About the role or separate section "About VC3". But we only have headings list; we could use "About the role" to include both role impact and company description. Or we could add a section "About VC3". The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. So we can put company description under About the role.
Thus final HTML:
About the role
At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One. We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.
The Impact You Will Have: In this role, you’ll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer.
Department: Service Delivery • Employment Type: Full Time • Location: Bemidji, MN • Workplace type: Hybrid
Responsibilities
- Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator
- Install and set up new computer hardware, software and peripherals
- Troubleshoot and resolve onsite issues related to workstations and printers
- Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix
- Educate and guide VC3 clients on technical standards and best practices
- Identify recurring issues and initiate problem tickets for them
- Make recommendations to the VC3 team for improvements of supported hardware and software
- Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
- Additional duties as assigned
Requirements
- Full-time access to a vehicle, a valid driver's license, and no driving restrictions.
- Business class insurance for the vehicle if residing in Canada
- 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3
- 2 years experience managing: Windows Client Operating Systems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS
- Go Beyond – you take that extra step to create moments that are unexpected but appreciated.
- Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.
- Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.
- Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
- Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
Benefits
- Flexibility – We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.
- Well-being & Support
. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to include minor metadata like Department Service Delivery Employment Type Full Time Location Bemidji, MN Workplace type Hybrid in a short
maybe under About the role or separate small paragraph. Let's extract content. Intro paragraph: "Careers at IT Field Engineer I - Bemidji, MN At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar." Then "The Impact You Will Have In this role, you’ll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer." Then "Department Service Delivery Employment Type Full Time Location Bemidji, MN Workplace type Hybrid" Then "What You Will Be Doing" bullet list: - Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator - Install and set up new computer hardware, software and peripherals - Troubleshoot and resolve onsite issues related to workstations and printers - Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix - Educate and guide VC3 clients on technical standards and best practices - Identify recurring issues and initiate problem tickets for them - Make recommendations to the VC3 team for improvements of supported hardware and software - Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients - Additional duties as assigned Then "The Tools You Bring" bullet list: - Full-time access to a vehicle, a valid driver's license, and no driving restrictions. - Business class insurance for the vehicle if residing in Canada - 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 - 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS - Go Beyond – you take that extra step to create moments that are unexpected but appreciated. - Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. - Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. - Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. Then "What’s In It For You" bullet list (though it's prose with headings): - Flexibility– We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. - Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered. - Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. - People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. - Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. Then background check etc: "Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment". This is a requirement; could be included under Requirements. Then "Thank you for your interest..." etc is boilerplate to remove. Then "About VC3, Inc." paragraph: "VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results. We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar." That's company description; could be part of About the role or separate section "About VC3". But we only have headings list; we could use "About the role" to include both role impact and company description. Or we could add a section "About VC3". The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. So we can put company description under About the role.
Thus final HTML:
About the role
At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One. We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.
The Impact You Will Have: In this role, you’ll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer.
Department: Service Delivery • Employment Type: Full Time • Location: Bemidji, MN • Workplace type: Hybrid
Responsibilities
- Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator
- Install and set up new computer hardware, software and peripherals
- Troubleshoot and resolve onsite issues related to workstations and printers
- Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix
- Educate and guide VC3 clients on technical standards and best practices
- Identify recurring issues and initiate problem tickets for them
- Make recommendations to the VC3 team for improvements of supported hardware and software
- Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
- Additional duties as assigned
Requirements
- Full-time access to a vehicle, a valid driver's license, and no driving restrictions.
- Business class insurance for the vehicle if residing in Canada
- 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3
- 2 years experience managing: Windows Client Operating Systems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS
- Go Beyond – you take that extra step to create moments that are unexpected but appreciated.
- Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.
- Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.
- Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
- Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
Benefits
- Flexibility – We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.
- Well-being & Support