IT Engineer - Network & Security

Duties/Responsibilities

• Own SASE administration, and network-attached device management: firewall rules, VPN tunnels, network segmentation, switches, access points, and connected hardware
• Operate endpoint detection and response (EDR) platforms: alert tuning, incident investigation, sensor health, and managed detection coordination
• Manage cloud and server infrastructure: VM lifecycle, Windows Server upgrade path and OS patch management, CVE analysis, remediation tracking, backup health, and DR testing
• Serve as the Tier 2 escalation point for network and security incidents; resolve escalated tickets within defined SLA targets and document root cause in the ITSM platform
• Build and maintain automation scripts and runbooks for all platforms in scope; collaborate with the engineering team and Systems Administrator on cross-domain automation and shared tooling
• Generate and maintain compliance and audit reporting for all platforms in scope: vulnerability scan results, CVE remediation status, firewall audit logs, and SIEM alert summaries

Qualifications

• 3+ years in a network, security, or infrastructure engineer role supporting a production environment of 100 or more users
• Hands-on experience with at least one network security or SASE platform: firewall policy, VPN administration, or cloud access security (e.g., Fortinet, Palo Alto, Netskope, Zscaler, or equivalent)
• Experience in a cloud infrastructure environment: VM management, monitoring, vulnerability remediation, or cloud networking
• Relevant certifications preferred (e.g., CompTIA Security+, CCNA, AZ-104, SC-200, or equivalent)