IT Engineer I

Purpose of Position

The Sr. Systems Engineer is primarily responsible for leading the end-to-end secure operations of core compute systems infrastructure both on-prem and cloud including high availability, replication, DR preparation and testing. This role ensures close integration with other business applications to maintain a highly integrated and available platform for mission critical logistics operations. Lead the development of standards and partner with other team members to support the IT mission.

Position Competency Required

• 8+ years in enterprise infrastructure engineering, with 4+ years of hands-on Nutanix administration (AHV, Prism, AOS lifecycle) at production scale
• Demonstrated ability to work autonomously — setting technical direction, prioritizing initiatives, and guiding architecture decisions
• Track record of leading disaster recovery programs, including designing test strategy and owning results and remediation
• Experience in cloud infrastructure platforms (Azure, AWS, or similar); integration with and migration to platform-agnostic infrastructure preferred
• Strong documentation discipline — able to convert tribal knowledge and undocumented systems into clear runbooks and standards
• Strong hands-on expertise with Windows Server, Linux, Active Directory, DNS/DHCP, and enterprise networking (firewalls, VPN, VLANs)
• Proficiency in SQL Server environments and Windows Failover Clustering support
• Scripting ability in PowerShell and/or Python for infrastructure automation and reporting
• Experience mentoring engineers or informally leading technical initiatives without formal management authority
• Experience administering Microsoft 365 (Exchange, SharePoint, Teams) and cloud identity synchronization
• Familiarity with endpoint and security concepts and tools (such as XDR, SASE, DLP) and security patch management
• Ability to participate in after-hours maintenance windows and incident response on a rotating basis

Preferred Qualifications

• Prior experience leading or contributing to an on-prem-to-cloud infrastructure migration
• Nutanix Certified Professional (NCP) or higher; cloud certifications (AZ-104/AZ-800, AWS SysOps/Solutions Architect) a plus
• Knowledge with Citrix Virtual Apps & Desktops and/or Parallels RAS, especially platform migrations
• Experience with NAS, Wasabi or other S3-compatible cloud storage, and ShareFile administration
• Exposure to warehouse automation, AWS, or WMS environments in a 3PL or logistics setting

Position Expectations

• Ramp-up and assume ownership of the virtualization environment
• Stabilize and modernize cluster architecture, DR posture, and operational standards; document runbooks, configurations, & design decisions
• Build familiarity with cloud platforms for future cloud adoption and hybrid-integration
• Lead technical planning and execution of the organization's hybrid infrastructure platform

Leadership Expectations

• Acts as primary technical infrastructure architect, operating independently with high-level direction
• Serve as escalation point for complex issues & major incidents; lead RCA & remediation
• Mentor other engineers & represent infrastructure in vendor negotiations & cross-functional planning

Key Responsibilities

Virtualization Infrastructure

• Own end-to-end architecture, administration, and roadmap for compute infrastructure
• Set standards for cluster health, host/VM performance, storage utilization, and resource allocation; drive continuous optimization
• Lead lifecycle management including firmware, AOS, and hypervisor upgrades; independently troubleshoot complex hardware and virtualization issues

Documentation & Operational Support

• Maintain infrastructure documentation, SOPs, and network/DR diagrams; participate in change management and capacity planning
• Participate in after-hours maintenance and incident response as required

Disaster Recovery, Replication & Backup

• Own DR architecture, including Replication, Protection Policies, and Recovery Plans; define validation cadence and lead monthly Recovery Plan validation
• Design and lead quarterly disaster recovery testing; report results and risk posture to leadership
• Author and maintain disaster recovery documentation, runbooks, and recovery procedures as the DR program owner

Server Infrastructure

• Administer physical and virtual Windows/Linux servers; monitor health, performance, and capacity; troubleshoot OS, application, hardware, and storage issues
• Manage provisioning, decommissioning, migrations, upgrades, and clustered/HA environments; maintain configuration standards

Active Directory, DNS & DHCP

• Administer Active Directory across four Domain Controllers, Group Policy, and account/OU administration; monitor AD replication
• Administer DNS/DHCP, Certificate Services, authentication troubleshooting, and identity sync with cloud services

Domain Registration & External DNS

• Administer domain registration and external DNS, including renewals, & SSL/DNS verification

Automation & Infrastructure Development

• Develop PowerShell/Python solutions for infrastructure automation, API integrations, monitoring, reporting, and asset inventory sync
• Experience w/ Ansible and Terraform for automated deployments

SQL Server & Data Systems

• Support SQL Server cluster health and performance; support Windows Failover Clustering, backup validation, restore testing, and replication monitoring

Productivity Suites & Business Applications

• Administer Microsoft 365, Exchange Online, SharePoint, Teams, Power BI, and Power Automate; manage licensing and provisioning

Identity & Access Management

• Support the full identity lifecycle: provisioning/deprovisioning, AD/M365 administration, security groups, and periodic access reviews

File Services & Cloud Storage

• Administer three on-prem and cloud-based File Servers, cloud replication, secure file exchange with partners including permissions, security, and auditing

Work Environment

On-site/hybrid role based in Carlisle, PA, with occasional travel to other facilities as needed. Ability to support after-hours and weekend work required for maintenance windows, upgrades, and incident response

This response is AI-generated, for reference only.