IT Engineer

What you will be doing

• Design and implement scalable processes for the zero-touch deployment and remote management of company devices across our global locations.
• Serve as the primary technical support contact for internal teams, providing expert troubleshooting and guidance to resolve complex IT issues.
• Continuously evaluate and upgrade our hardware and software catalog to provide employees with premium tools and a frictionless work environment.
• Collaborate with internal support teams and external service providers to expand our internal helpdesk with high-quality documentation and video tutorials.
• Serve as the central administrator for internal productivity and communication tools, including Google Workspace, Zoom, Slack, Confluence, Jira, and JumpCloud.
• Optimize user onboarding and offboarding workflows to ensure secure and efficient access management.
• Actively monitor system health and resolve technical escalations to maintain high levels of internal service availability.

Who you are

• You have gained professional experience as a System Administrator, Cloud Administrator, or in a comparable IT support role.
• You are highly comfortable working within a modern, cloud-first infrastructure and understand the nuances of distributed environments.
• You are exceptionally organized, knowing how to prioritize tasks effectively while maintaining clear communication with various stakeholders.
• You possess a hands-on mentality and enjoy challenging the status quo to find better, more efficient ways of working.
• You are fluent in English and enjoy working in an international team environment.
• Experience with JumpCloud, Google Workspace, and SAML/SSO authentication is a strong plus.

About Us

Meet quantilope: Great people, innovative technology, and the foundation to create an impact. quantilope automates consumer research with AI-driven solutions to support data-driven decision making. Founded in 2014, we're recognized for our innovation and rapid growth. quantilope provides insights in brand awareness, market segmentation, advertising testing, product concepts, pricing analysis, and more for 300+ brands. As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences. Join us and let's see what we can build together!

Benefits of working at quantilope

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere.
• Wellness is key: We provide complete health, dental, and vision benefits alongside our bi-annual Quantiwell days, which are synchronized global days off for the whole company to step away and recharge.
• Growing your family? We’ve got you: Dive into parenthood with 12 weeks of fully paid leave and ease back in with a flexible return window as you transition back.
• Team bonding: Team offsites, summer and holiday parties...