IT Engineer
About the role
ICS provides a range of business technology solutions, including managed IT services, business telephone systems, data and voice cabling, video conferencing, and much more for organizations throughout San Antonio, Houston, and Austin, TX. We’re always looking to grow our team with passionate, knowledgeable individuals who can help us keep up with the market demand for exceptional technology support. ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.
Responsibilities
- Designing and installing computer hardware configurations
- Troubleshooting network, hardware, and software issues
- Installing and maintaining enterprise-grade security systems
- Responding to general technology support requests
- Keeping hardware and software up-to-date with the latest patches
- Training staff at client sites on new hardware and software
Requirements
We will require you to have an extensive knowledge of computer systems, along with OS systems, programming languages, database systems, and security systems. The ability to project manage with good communication skills will also be essential.