IT Endpoint Systems Engineer

We need to output HTML fragment with sections for headings: About the role (maybe Position Summary), Responsibilities (Essential Duties And Responsibilities), Qualifications, Skills and Competencies (maybe Skills), Preferred Qualifications, Physical Requirements, Work Environment (Schedule), Additional Duties? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have Position Summary (About the role). Essential Duties And Responsibilities (Responsibilities). Qualifications (Qualifications). Skills And Competencies (Skills). Preferred Qualifications (maybe as a subsection under Qualifications? But we can make separate heading Preferred Qualifications). Physical Requirements (maybe as a section? Not in list but we can include as a section if content). Work Environment Schedule (Schedule). Additional Duties (maybe as part of Responsibilities? but we can include as separate section? Not in list but we can include if content). Benefits, Pay not present (only mention approximate base compensation range posted but actual offer will reflect total compensation and benefits package; but no specific numbers, so we should NOT create Pay/Benefits sections because they are not specific. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Schedule is stated: "Full-time, on-site position (Monday–Friday, occasional evenings/weekends required for major system implementations or critical incident resolution)". So we can include Schedule section. Benefits not specific, so omit. Pay not specific numbers, omit. We need to use

• for any list of duties/requirements/benefits, and

  for prose. So for responsibilities we should list each duty as

• . For qualifications we can list as
• . For skills as
• . For preferred qualifications as
• . For physical requirements as
• . For schedule maybe just a

  . Additional duties maybe as

• or

  . We'll decide. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract content: Position Summary paragraph: "The IT Endpoint Systems Engineer is an innovative problem solver responsible for the expert-level administration of the college’s endpoint ecosystem. This role focuses on designing and automating complex endpoint lifecycles using SCCM, JAMF, and Entra/Azure ID to support the evolving needs of our community. The ideal candidate is a specialist in Apple and Windows deployment and enterprise print management, ensuring mission-critical user environments are optimized, secure, and accessible" Essential Duties And Responsibilities list items: - Endpoint Lifecycle Management: Lead the design, implementation, and maintenance of automated OS deployment and software packaging using Microsoft SCCM and JAMF Pro for both Windows and Apple environments - Identity & Cloud Access: Serve with Identity Access Team in Entra ID (Azure AD), managing cloud-based identity, conditional access, and integration within the Microsoft 365 ecosystem - Advanced Print Management: Architect and manage the college’s enterprise print environment, specifically leveraging Papercut to ensure secure, efficient, and audited print services across all campuses - Apple Ecosystem Expertise: Act as the subject matter expert for all Apple hardware and iOS/macOS management, ensuring seamless integration and configuration via JAMF - Automation & Scripting: Craft advanced PowerShell and Shell scripts to automate routine endpoint tasks, reducing manual intervention and improving system analytics - Proactive Monitoring: Configure and manage specialized monitoring systems for computer and printer endpoints to identify issues and implement proactive solutions - Platform Server Maintenance: Maintain the health, security, and performance of server environments hosting critical endpoint management systems, including SCCM, JAMF, and Papercut; perform regular OS patching, software version upgrades, and performance tuning to ensure 100% service availability - Security & Compliance: Ensure all endpoints remain compliant with security policies through rigorous patching processes via SCCM, Intune, and JAMF - Technical Documentation: Create and maintain high-level documentation for endpoint configurations, print workflows, and deployment procedures to empower junior IT staff Qualifications: "Bachelor’s Degree in information technology, or related field AND five (5) years of professional systems support experience; OR an equivalent combination of education, training, and experience." Skills And Competencies list: - Expert-level proficiency in Microsoft SCCM and JAMF Pro for large-scale enterprise environments - In-depth knowledge of Entra (Azure AD), including user management, group policies, and cloud-based security - Specialized expertise in Apple hardware (Mac, iPad, iPhone) and the macOS/iOS operating systems - Advanced experience managing enterprise print solutions, specifically Papercut MF/NG - Strong scripting skills in PowerShell or similar languages for system administration, reporting, and automation. - Experience with Microsoft Intune and modern desktop management practices - Proven expertise in the management, security, and maintenance of Windows Server environments specifically hosting mission-critical endpoint and print management platforms (such as SCCM, JAMF, and Papercut) - Understanding of LAN principles specifically as they pertain to the security and deployment of computer and printer endpoints Preferred Qualifications list: - Relevant professional certifications, such as JAMF Certified Admin, Microsoft Certified: Endpoint Administrator Associate, or Apple Certified Support Professional - Previous experience in Higher Education managing diverse student and faculty endpoint needs - Expertise in Papercut administration and print server optimization Physical Requirements list: - Mobility to work in a typical office setting and use standard office equipment. - Vision to read printed materials and a computer screen. - Hearing and speech to communicate in person or over the telephone. - Strength to lift and carry up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment Schedule: "Full-time, on-site position (Monday–Friday, occasional evenings/weekends required for major system implementations or critical incident resolution)" Additional Duties: "Occasional participation in school events, meetings, and extracurricular activities as required." Disclaimer: we should remove boilerplate like Disclaimer? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Disclaimer likely considered boilerplate; we should remove it. Also "Approximate base compensation range is posted..." we should keep? It's about compensation but not specific; we should not create Pay section. However we might include that sentence in a paragraph under About the role? It's about compensation; but we cannot create Pay section. The instruction: "Prefer a few substantive sections over many thin ones." We could include that sentence in a

  under About the role or maybe a separate "Compensation" but not allowed. Better to incorporate into About the role as a note? But it's not about role. Might be considered metadata; we could drop it as it's not substantive detail about role? It says approximate base compensation range is posted, but actual offer will reflect total compensation and benefits package. That's somewhat generic; we could drop it as it's not specific. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." This is substantive? It's about compensation but vague. Might be considered boilerplate? Not exactly. However we are not to create Pay section; we could include a short

  under About the role or maybe a separate "Compensation" but not allowed. Safer to drop it because it's not specific detail and could be considered filler. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". This is similar: "approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package." That's vague; could be considered filler. So we can drop it. Thus sections: About the role (Position Summary), Responsibilities, Qualifications, Skills, Preferred Qualifications, Physical Requirements, Schedule (Work Environment), Additional Duties. We need to use

  for each section heading. We must not repeat job title as heading. We must not include Job ID etc. We must output only HTML fragment. Let's craft. Structure:

  About the role

  The IT Endpoint Systems Engineer is an innovative problem solver responsible for the expert-level administration of the college’s endpoint ecosystem. This role focuses on designing and automating complex endpoint lifecycles using SCCM, JAMF, and Entra/Azure ID to support the evolving needs of our community. The ideal candidate is a specialist in Apple and Windows deployment and enterprise print management, ensuring mission-critical user environments are optimized, secure, and accessible.

  Responsibilities

  • Endpoint Lifecycle Management: Lead the design, implementation, and maintenance of automated OS deployment and software packaging using Microsoft SCCM and JAMF Pro for both Windows and Apple environments
  • Identity & Cloud Access: Serve with Identity Access Team in Entra ID (Azure AD), managing cloud-based identity, conditional access, and integration within the Microsoft 365 ecosystem
  • Advanced Print Management: Architect and manage the college’s enterprise print environment, specifically leveraging Papercut to ensure secure, efficient, and audited print services across all campuses
  • Apple Ecosystem Expertise: Act as the subject matter expert for all Apple hardware and iOS/macOS management, ensuring seamless integration and configuration via JAMF
  • Automation & Scripting: Craft advanced PowerShell and Shell scripts to automate routine endpoint tasks, reducing manual intervention and improving system analytics
  • Proactive Monitoring: Configure and manage specialized monitoring systems for computer and printer endpoints to identify issues and implement proactive solutions
  • Platform Server Maintenance: Maintain the health, security, and performance of server environments hosting critical endpoint management systems, including SCCM, JAMF, and Papercut; perform regular OS patching, software version upgrades, and performance tuning to ensure 100% service availability
  • Security & Compliance: Ensure all endpoints remain compliant with security policies through rigorous patching processes via SCCM, Intune, and JAMF
  • Technical Documentation: Create and maintain high-level documentation for endpoint configurations, print workflows, and deployment procedures to empower junior IT staff

  Qualifications

  Bachelor’s Degree in information technology, or related field AND five (5) years of professional systems support experience; OR an equivalent combination of education, training, and experience.

  Skills

  • Expert-level proficiency in Microsoft SCCM and JAMF Pro for large-scale enterprise environments
  • In-depth knowledge of Entra (Azure AD), including user management, group policies, and cloud-based security
  • Specialized expertise in Apple hardware (Mac, iPad, iPhone) and the macOS/iOS operating systems
  • Advanced experience managing enterprise print solutions, specifically Papercut MF/NG
  • Strong scripting skills in PowerShell or similar languages for system administration, reporting, and automation.
  • Experience with Microsoft Intune and modern desktop management practices
  • Proven expertise in the management, security, and maintenance of Windows Server environments specifically hosting mission-critical endpoint and print management platforms (such as SCCM, JAMF, and Papercut)
  • Understanding of LAN principles specifically as they pertain to the security and deployment of computer and printer endpoints

  Preferred Qualifications

  • Relevant professional certifications, such as JAMF Certified Admin, Microsoft Certified: Endpoint Administrator Associate, or Apple Certified Support Professional
  • Previous experience in Higher Education managing diverse student and faculty endpoint needs
  • Expertise in Papercut administration and print server optimization

  Physical Requirements

  • Mobility to work in a typical office setting and