IT DIRECTOR (Data & BI)

About the role

This position is hybrid working from our Legacy West Support Center located in Plano, Texas.

Responsibilities

• Collaborate with business & IT leadership to define the strategic vision for data warehouse, analytics and business intelligence initiatives that align with overarching business goals.
• Keep informed of the latest industry trends, emerging technologies, and best practices to fuel innovation and preserve competitive advantage.
• Oversee the design, implementation, and maintenance of the enterprise data warehouse systems, guaranteeing scalability, reliability, and data integrity.
• Define data governance policies and procedures to manage data quality, access controls, and compliance mandates.
• Drive data analytics initiatives to derive actionable insights and support data-driven decision-making across the organization.
• Foster robust collaboration within IT to ensure thoroughness of designs and proposals; adhering to PMO guidelines and processes.
• Lead and mentor a team of data engineers, analysts, and BI developers, fostering a culture of innovation, collaboration, and continuous improvement.
• Manage staff by clarity on job expectations, employee appraisals with focus on development and succession planning.
• Manage relationships with external vendors and service providers, ensuring timely delivery of products and services.
• Evaluate vendor performance and negotiate contracts as needed.
• Contribute to creation of the annual IT budget then control adherence to budget by ensuring cost effectiveness of department spending and activities.
• Oversee, control and evaluate operations of assigned applications systems, following policies and practices as defined for system access, testing, change management, and advancement to production.
• Implement robust security measures to protect sensitive data and ensure compliance with regulatory requirements (e.g., GDPR, CCPA).

Requirements

• Proven working experience in leadership positions; in depth knowledge of data warehouse and business intelligence concepts.
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with varied teams and stakeholders.
• BS/BBA in Computer Science, MIS or similar field or equivalent work experience.

Knowledge, Skills & Abilities

• Passionate Learner - Demonstrates curiosity about business, technology, customers, and team performance; applies learning quickly; shares knowledge; and uses feedback to improve processes and outcomes.
• Flexible & Agile Adapter - Responds effectively to change and ambiguity; keeps calm under pressure; adapts plans when needed; and maintains focus on delivery despite obstacles.
• Talent Builder - Develops associates through coaching, clear expectations, feedback, recognition, cross-training, and growth opportunities; builds a diverse team with the right skills and knowledge.
• Effective Communicator - Communicates with clarity, professionalism, accuracy, emotional awareness, and appropriate business context; actively listens and encourages input from others.
• Team Builder - Creates trust, collaboration, inclusion, and shared ownership across the team and with partner groups; handles conflict effectively and models humility.
• Customer Focused Partner - Understands internal and external customer needs and uses customer impact as a key driver for priorities, service improvements, and technology decisions.
• Strategic Thinker - Develops practical, forward-looking, cost-effective strategies; uses data and broad business context to bring new ideas to life and improve scalability.
• Big Picture Thinker - Understands how IT operations, stores, distribution centers, corporate teams, vendors, and business functions interconnect; seeks feedback and adapts plans accordingly.
• Results Driver - Drives execution, removes barriers, manages competing priorities, uses resources wisely, and holds self and team accountable to high standards of delivery.
• Problem Solver & Decision Maker - Uses operational data, customer feedback, technical insight, financial impact, risk assessment, and stakeholder input to make sound recommendations and decisions.

Benefits

• A competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match.
• In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus.
• Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!