IT Data Visualization & Strategic Analytics Specialist (D)

About the role

SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. SimIS, Inc. seeks an innovative IT Data Visualization & Strategic Analytics Specialist to support U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) in delivering IT support, data collection, analysis, reporting, and strategic data visualization services.

Responsibilities

• Provide IT support services including data collection, data quality validation, analysis, and recurring/ad hoc reporting for CBP/DHS stakeholders
• Design, build, and maintain dashboards using Tableau and Microsoft Power BI to display operational metrics and statistics for CBP leadership and mission stakeholders
• Support population and maintenance of the CBP Public Data Portal, ensuring published metrics are accurate, current, and appropriately formatted for public consumption
• Design and develop strategic data management frameworks and visualization tools aligned with CBP OIT's mission and reporting priorities
• Establish data governance practices supporting consistent, repeatable reporting across dashboard products
• Support development, formatting, and dissemination of IT policy documents across CBP IT platforms
• Support the CBP Trusted Partner Program by communicating metrics, status, and outcomes to internal and external stakeholders
• Provide direct customer support to CBP stakeholders through dashboards and troubleshooting of reporting tools
• Maintain a Strategic Traceability Hub to track IT projects, dashboard enhancements, and related deliverables from initiation through completion

Requirements

• Minimum five (5) years of experience in IT support, data collection, analysis, and reporting
• Direct or indirect experience supporting DHS and/or CBP/DHS operations, or demonstrated working knowledge of CBP/DHS roles and missions
• Demonstrated experience with Tableau and Microsoft Power BI for operational dashboard development
• Familiarity with, or experience supporting, the CBP Public Data Portal or comparable public-facing data platforms
• Experience supporting development and dissemination of IT policy documentation

Skills

• Proficiency in data visualization tool development (Tableau, Power BI)
• Strong data analysis and data management skills, including the ability to design strategic visualization frameworks
• Ability to structure and maintain project tracking systems (e.g., a traceability hub) for IT initiatives
• Strong written communication skills to support policy documentation and dissemination

Qualifications

Bachelor’s Degree

Preferred Qualifications

• Prior experience directly supporting CBP OIT or a CBP mission office
• Familiarity with the CBP Trusted Partner Program or comparable government-industry-international collaboration frameworks
• Experience establishing or maintaining a project traceability/tracking system across multiple concurrent IT initiatives
• Certification in Tableau or Power BI (e.g., Tableau Desktop Specialist, Microsoft Power BI Data Analyst Associate)

Benefits

• Medical, Dental, and Vision
• Short-Term Disability (at no cost to you) & Long-Term Disability
• Life Insurance
• 401(k) Savings Plan
• Flex Spending Accounts
• Tuition Assistance Program
• Professional Development
• Paid Time Off (PTO)
• 11 Federal Holidays each year