IT Data Governance Analyst (Hybrid)

About the role

Eversource is seeking an IT Analyst, Data Governance to support the IT Data Governance and Information Management Program. This role acts as a bridge between business stakeholders and technical governance/protection teams, translating operational needs into well-defined requirements and sustainable business processes.

Responsibilities

• Partner with business units to understand the purpose, usage, storage, access, retention, and sharing patterns of unstructured data across collaboration platforms, file shares, and repositories.
• Conduct interviews, workshops, assessments, and discovery sessions with business data owners and subject matter experts to identify current-state practices and gaps.
• Elicit, document, and manage business requirements related to records identification, retention, sensitivity, access, sharing controls, business purpose, disposal, and information handling.
• Ask for appropriate data taxonomy, labeling, lifecycle, ownership, and control questions to ensure business requirements are complete and actionable.
• Translate business needs into user stories, requirement documents, process flows, decision trees, and implementation recommendations for governance and technical teams.
• Facilitate conversations around Microsoft Purview-related controls in business-friendly language, including labeling, access constraints, retention approaches, and protection behaviors.
• Identify opportunities to improve repository strategy and recommend more effective or modernized solutions where legacy approaches no longer align with current business needs or risk expectations.
• Support remediation planning by helping business areas prioritize cleanup, classification, retention alignment, and governance improvements.
• Develop process documentation, communications materials, FAQs, stakeholder guides, and business-facing training support.
• Aid in preparation for data discovery, audit support, cyber response readiness, tabletop scenarios, and control validation activities.
• Maintain organized documentation and evidence to support governance, auditability, and repeatable process execution.
• Monitor progress of business workstreams and support issue identification, dependency tracking, and follow-up actions.

Requirements

• Strong business analysis and requirement writing skills.
• Working knowledge of data governance, records retention, information classification, unstructured data management, repository strategy, and information protection concepts.
• Ability to facilitate business discussions and ask probing questions to clarify ownership, purpose, access, use and sensitivity information.
• Familiarity with Microsoft Purview concepts and the ability to explain governance and protection controls to non-technical stakeholders.
• Strong analytical skills for organizing and summarizing complex information.
• Strong communication, facilitation, and presentation skills.
• Skill in creating process documentation, flowcharts, RACI models, and business requirements artifacts.
• Proficiency in Excel, PowerPoint, Word, SharePoint, and related collaboration/documentation tools.

Qualifications

• Bachelor’s degree in Business, Information Systems, Information Management, Library/Records Science, Compliance, or related discipline; or equivalent experience.
• Three (3) to five (5) years of relevant experience in business analysis, data governance, compliance, records/information management, process improvement, or related roles.
• Experience working across departments gathering requirements and supporting organizational change.
• Experience with information handling, repository redesign, taxonomy, or content management initiatives preferred.

Skills

• Business Analysis
• Data Governance
• Records Retention
• Information Classification
• Unstructured Data Management
• Repository Strategy
• Information Protection
• Microsoft Purview

Benefits

Eversource offers a competitive total rewards program, including a salary range of $95,130.00-$105,700.00 annually, depending on experience. This position is eligible for a potential incentive.

Pay

The annual salary range for this position is: $95,130.00-$105,700.00

Schedule

Must be available to work emergency restoration assignments as required. Must be available to travel between MA/CT/NH as necessary.