IT Coordinator On-Site

Key Responsibilities

• Supervise the IT Department and coordinate all initiatives and operations.
• Present required IT projects and progress reports to management.
• Prepare the facility for the implementation of automation initiatives.
• Maintain and administer computer networks, hardware, system software, and configurations.
• Perform critical data backups and lead disaster recovery operations.
• Operate master consoles to monitor system performance and coordinate network access.
• Manage the company phone system and ensure network connectivity for all workstations.
• Respond to support requests via email, phone, or in person with a helpful attitude.
• Provide patient guidance when troubleshooting hardware, software, or printer issues.
• Manage user accounts, password resets, and permissions based on specific roles.
• Educate team members on safe cyber practices and identify potential phishing attempts.
• Utilize SQL for ERP Software Reporting and Dashboards.
• Create scripts using SQL to update company databases.
• Oversight the installation and updates for company software on computers and laptops.
• Detect and resolve hardware or network problems, replacing defective components when necessary.