IT Co-Op

Job Duties and Responsibilities

• Support the rollout and adoption of Microsoft Copilot and AI tools across the organization
• Facilitate AI office hours and provide user support on prompting and use cases
• Assist in developing user guides, best practices, and training materials
• Gather feedback and usage insights to improve AI adoption strategies
• Participate in AI agent design, testing, and deployment aligned with business processes
• Assist with day to day IT operational activities across the organization
• Support IT communications (documentation, presentations, internal updates)
• Contribute to Annual Operating Plan (AOP) tracking, coordination, and reporting
• Participate in Microsoft Teams and file organization/cleanup efforts
• Complete a defined IT project (research, analysis, or process improvement)
• Document processes, workflows, and best practices
• Collaborate with IT teams, business stakeholders, and end users
• Support communications related to system updates, training, and new initiatives
• Absorb and complete tasks, deliverables, and project milestones

Education and Qualifications

• Currently pursuing a bachelor’s degree in: Information Technology, Information Systems, Computer Science, Software Engineering, Data Science, Artificial Intelligence, or related field
• Minimum GPA of 3.0 preferred
• Basic understanding of IT systems, tools, and concepts
• Interest in AI, automation, and emerging technologies
• Familiarity with Microsoft 365 (Teams, SharePoint, OneDrive, Excel, PowerPoint)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and interpersonal communication skills
• Ability to manage multiple tasks and work both independently and in a team environment