IT Cloud Engineer

About the role

The Role: IT Systems and Cloud Engineer

Responsibilities

• Supervise the Design, implementation, migration to, and management of Microsoft Azure environments to support our organizational needs.
• Extensive hands-on technical knowledge of network systems, protocols, and standards.
• Strong knowledge and experience with Microsoft Azure IaaS and PaaS services, Entra AD, Conditional Access, Microsoft Intune, Active Directory Services, Windows Server OS, VMware, and storage technologies.
• A comprehensive understanding of the Microsoft modern workplace, including Office 365, SharePoint, Exchange Online, Microsoft Teams, Viva, and Defender XDR.
• Hands-on experience and knowledge of networking, including the OSI 7-layer model, various management and analysis tools, Cisco technologies like Secure Endpoint, Windows Defender, Zscaler, Citrix, and networking protocols.
• Configuration and Management via Intune for device management, security policies, and application deployment.
• Experience working in a switched and routed environment.
• Hardware, software, and network connection troubleshooting experience.
• Experience with installing/configuring firewalls, switches, routers, wireless bridges, etc.
• Knowledge of security software, firewall appliances, Linux systems builds and management, and network security measures.
• Knowledge and understanding of applicable data privacy practices and laws.
• Manufacturing industry software knowledge in products such as Autodesk/Autocad, etc., is a plus.
• Telephony knowledge of Poly, Crestron, and AMX room AV systems is a plus.
• Track record in identifying and developing solutions that enhance quality, delivery speed, and efficiency, prioritizing automation technologies to improve customer and employee experiences.
• Can implement platform integrations and automations between various cloud platforms.
• Experience with automation using a variety of programming languages and tools, including Bash, PowerShell, and Python, with minimal assistance from others.
• Understanding and experience in a recognized ITSM framework, ensuring the management of a proper environment configuration, IT hardware inventory management, licensing, software distribution, and PC/end user onboarding and offboarding of all IT equipment, including PC setup, troubleshooting, and security controls.
• Ability to provide support and escalation to a team of IT specialists and projects.
• Develop and maintain comprehensive documentation for IT systems, processes, and configurations.
• Ensure the security and compliance of IT systems in accordance with industry standards and company policies.
• Monitor system performance, troubleshoot issues, and implement effective solutions to minimize downtime.
• Aid in the development of disaster recovery and business continuity plans.
• Able to provide after-hours support and weekends when needed.
• Team-oriented with a proactive, problem-solving mindset.

Qualifications

• Proven experience with network and server management.
• Strong knowledge of IT security practices and protocols.
• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven expertise in configuring, managing, and optimizing Azure cloud services.
• Strong knowledge of Intune for device management, security, and application deployment.
• Experience with network architecture, security, and troubleshooting.
• Proficiency in scripting and automation tools (e.g., PowerShell, Python).
• Demonstrable extensive experience and practical configuration and deployment of cloud infrastructure.
• Demonstrable extensive experience in Azure Cloud and associated Microsoft technologies.
• AZ-104 Azure Administrator AZ-305 Azure Architect Expert SC-300 Identity and Access Associate MS-100 Microsoft 365 Identity and Services Zscaler and zero-trust solutions experience is a plus.
• ITIL certified or demonstrable equivalent experience.
• Excellent problem-solving skills, analytical skills, and the ability to work independently and collaboratively.
• Strong communication and leadership abilities.

Required Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 8 years of experience in IT systems engineering or a related role.
• Exceptional communication and leadership skills.
• Ability to effectively communicate in English, in both written and oral forms.
• Ability to evaluate and implement emerging technologies.
• Must demonstrate a continuous improvement mindset.

Compensation & Benefits

• Competitive base salary range: $95,000 - $142,000
• Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks.
• For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education.
• Comprehensive benefits package: Health coverage: medical, dental, vision, f/sa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match
• Vacation, holiday, and leave policies
• Tuition reimbursement, Employee recognition programs, Employee assistance programs