IT Business Systems Analyst - Sales Focus - Wilsonville, OR

Primary Responsibilities

• Lead requirements gathering sessions and translate business needs into clear, actionable solutions.
• Develop comprehensive Functional and Technical Business Requirement Documents, process diagrams, business cases and other artifacts.
• Analyzing current business processes to identify inefficiencies and gaps; provide actionable recommendations for improvements utilizing both existing and emerging technologies.
• Serve as the primary point of contact for Sales and Pricing applications, ensuring reliability, usability, and continuous improvement.
• Proficient in Columbia Distributing's business processes and applications within an area of expertise (e.g., Financials, Operations, Sales).
• Own testing strategy and defect resolution to ensure high-quality system delivery.
• Maintain, socialize, and drive the software and process roadmap for assigned area of responsibility.
• Participate in on-call rotation to provide 24/7 business support.
• Collaborate regularly with super-users.

Key Competencies

• Strong communication, interpersonal, and organizational skills.
• Excellent problem solving, decision making and analytical skills to meet evolving business needs.
• Results oriented, ability to work independently, and work cross functionally in a fast-paced environment.
• Proficiency with Microsoft Office tools, including Word, Outlook, Visio and Excel.
• Ability to work within a team, both as a leader and contributor.

Work Environment

• This job operates mostly indoors in an office setting.

Expected Hours of Work

• This is a full-time salaried position and will require a flexible work schedule, which may include evening and weekends to successfully manage and deliver the accountabilities of the role.
• Occasional on-call responsibilities.