IT Business Analyst (Loss Prevention)- Remote
Duties and Responsibilities
- Oversee the daily performance and operation of enterprise-level software applications
- Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
- Act as a liaison between technology teams, support teams, business units, and senior management
- Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
- Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
- Analyze and determine root-cause for reported system issues
- Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
- Utilize standard templates to accurately and concisely write requirement and functional specifications
- Document functional business requirement and interpret into system designs
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization
- Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
- Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
- Work independently on projects and analysis
- Maintain reference documentation for audit purposes
Qualifications
Proven analytical, communication and problem-solving skills
Knowledge of enterprise-level software applications
Experience with systems analysis and design
Ability to work independently and manage multiple projects
Strong interpersonal and communication skills
Ability to work collaboratively with cross-functional teams
Experience with project management methodologies
Basic understanding of IT infrastructure and operations
Ability to communicate technical concepts to non-technical stakeholders
Experience with software development tools and methodologies
Experience with data analysis and reporting tools
Experience with project management software
Experience with vendor management and contract negotiation
Experience with system testing and quality assurance
Experience with system documentation and reference materials
Experience with IT security and compliance
Experience with IT project management
Experience with IT infrastructure management
Experience with IT service management
Experience with IT service desk operations
Experience with IT incident management
Experience with IT change management
Experience with IT capacity planning
Experience with IT service level agreements
Experience with IT service portfolio management
Experience with IT service continuity management
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