IT Architect - Salesforce

About the role

Transform state services as a Salesforce Technical Lead with the Division of Technology Services. In this role you will establish technical vision, build a strategic roadmap, and enact governance and development standards for a State of Utah executive agency Salesforce ecosystem.

Responsibilities

• Define the long-term Salesforce vision aligned with agency objectives.
• Design and govern secure, scalable architectures leveraging Salesforce Public Sector Solutions (PSS) data models, OmniStudio, and Experience Cloud to deliver seamless, compliant citizen-facing digital portals and agency workflows.
• Build scalable, secure, end-to-end solutions across diverse agency initiatives.
• Prioritize native, low-code/no-code configurations over custom development.
• Define API-led frameworks and middleware strategies (e.g., MuleSoft) for connected systems.
• Set architecture, environment, and development standards to ensure ecosystem stability and longevity.
• Structure object models to optimize large data volumes and governance.
• Configure secure single sign-on (SSO), OAuth flows, and identity protocols.
• Oversee complex data-sharing models, field-level security, and compliance auditing.
• Direct modern pipeline automation using source control, GitHub, Copado, or related tools.
• Synchronize sandboxes and control back-promotions across concurrent projects.
• Evaluate tri-yearly Salesforce platform upgrades to mitigate system impacts.
• Act as the ultimate authority for release risks, schedules, and final approvals.
• Lead development team through technical vision and code reviews.
• Upskill developers, business analysts, and administrators in platform best practices.
• Bridge technical execution with executive agency stakeholders.

Qualifications

• Minimum 7+ years in IT/software engineering, with at least 5+ years of hands-on, progressive experience developing and architecting enterprise Salesforce solutions.
• Expert programmatic mastery of the Salesforce platform, specifically including advanced Apex, Lightning Web Components (LWC), and modern JavaScript frameworks.
• Extensive experience designing, configuring, and securing complex, external-facing Salesforce Experience Cloud sites.
• Deep understanding of external user security models, including high-volume portal licenses, sharing sets, external sharing hierarchies, and secure public-facing APIs.
• Advanced proficiency with source control and automated CI/CD pipelines (e.g., GitHub, Copado).
• Proven success implementing REST/SOAP APIs, MuleSoft, or event-driven integrations.
• Comprehensive knowledge of enterprise security architectures, including single sign-on (SSO), OAuth, programmatic sharing, and external user access controls.
• Familiarity with Salesforce Data Cloud, Einstein/AI capabilities, Own (formerly OwnBackup), and large-scale data warehousing.
• Exceptional problem-solving capabilities, technical mentorship skills, and clear communication tailored for both developers and agency stakeholders.

Benefits

Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

Schedule

Schedule Code – AT - Executive/Professional Employees of Technology Services